Contact Us

Online Forms


Emergency out of hours

Our out of hours emergency number is 03457 565656.

Services by number

Our Contact Centre is open 8.45am to 5pm and deals with enquiries regarding the following services:

0300 123 4561

Planning (Development Management)

Building Standards

Economic Development

Licensing Enquiries

Environmental Health

Landlord Registration

0300 123 4563

Money Advice

Welfare Benefits

Income Maximisation

0300 123 4565


Bulky Uplift


National Entitlement Cards (Bus travel and Young Scot cards)

Roads Maintenance and Street Lighting

Moray Travel Enquiries

Car Parking Enquiries

0300 123 4566

Housing and Property


01343 563456

Council Tax
Business Rates
Housing Benefit
Scottish Welfare Fund

To contact other services directly use our A-Z of services or if you have a general enquiry use our online form. You can also find information about council departments

Reception and information hubs

Elgin Reception

A reception is open on Elgin High Street, at the site of the former access point. It is open between 8.45am and 5pm (Mon-Fri), and residents can visit to drop off forms or evidence, or to attend pre-booked appointments with council staff, for example housing or benefits.

Information hubs

Information Hubs are available within all Moray Libraries - contact your local library for opening library hours.  General enquiries about Council services can be made at Information Hubs, and residents can also access online services, free phone the contact centre, get help filling in council forms, and drop off forms or evidence.

Main switchboard

Our main switchboard telephone number is 01343 543451 during office hours 8.45am to 5pm Monday to Friday


Interpretation can be provided for British Sign Language users or non-English speakers. This can be arranged by emailing our Equal Opportunities Officer.

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