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Emergency out of hours
Moray Council Out of Hours Support
We apologise for our ongoing telephony issues, our contact centre is currently prioritising urgent and emergency telephone calls. For a quicker response to non urgent enquiries, we would appreciate your support in submitting any non-urgent requests by email or by our online services.
Services by number
Our Contact Centre is open 8.45am to 5pm and deals with enquiries regarding the following services:
0300 123 4561
Planning (Development Management)
development.control@moray.gov.uk
Building Standards
buildingstandards@moray.gov.uk
Economic Development
Licensing Enquiries
licensing@moray.gov.uk
Environmental Health
environmentalhealth@moray.gov.uk
Landlord Registration
Landlord.registration@moray.gov.uk
0300 123 4563
Money Advice
money.advice@moray.gov.uk
Income Maximisation
benefitadvice@moray.gov.uk
0300 123 4565
Waste
waste@moray.gov.uk
Bulky Uplift
bulkyuplift@moray.gov.uk
m.connect
m.connectadmin@moray.gov.uk
National Entitlement Cards (Bus travel and Young Scot cards)
National Entitlement Card - Moray Council
Roads Maintenance and Street Lighting
road.maint@moray.gov.uk
Moray Travel Enquiries
transport@moray.gov.uk
Car Parking Enquiries
carparks@moray.gov.uk
Open Spaces – Lands and Parks
landsandparks@moray.gov.uk
0300 123 4566
Housing and Property
housing@moray.gov.uk
01343 563456
Council Tax
Council Tax Enquiry
Non-Domestic Rates Enquiry
NDR Enquiry eForm
Benefits e.g. Housing Benefit, Council Tax Reduction, Free School Meals and Clothing Grants, Discretionary Housing Payments
revenues@moray.gov.uk
Scottish Welfare Fund
revenues@moray.gov.uk
To contact other services directly use our A-Z of services or if you have a general enquiry use our online form. You can also find information about council departments
Reception and information hubs
Elgin Reception – Appointment Only
Elgin reception is open for pre-booked appointments or dropping off forms and/or evidence, between the hours of 8.45am and 5pm Monday to Friday.
Location details can be found here.
Information hubs
Information Hubs are available within all Moray Libraries - contact your local library for opening library hours. General enquiries about Council services can be made at Information Hubs, and residents can also access online services, free phone the contact centre, get help filling in council forms, and drop off forms or evidence.
Main switchboard
Our main switchboard telephone number is 01343 543451 during office hours 8.45am to 5pm Monday to Friday
Interpreters
Interpretation can be provided for British Sign Language users or non-English speakers. This can be arranged by emailing our Equal Opportunities Officer.