Emergency out of hours
Our out of hours emergency number is 03457 565656.
Services by number
Our Contact Centre is open 8.45am to 5pm and deals with enquiries regarding the following services:
0300 123 4561
Planning (Development Management)
0300 123 4563
0300 123 4565
Dial M for Moray (Dial a Bus)
National Entitlement Cards (Bus travel and Young Scot cards)
Roads Maintenance and Street Lighting
Moray Travel Enquiries
Car Parking Enquiries
0300 123 4566
Housing and Property
Scottish Welfare Fund
Reception and information hubs
A reception is open on Elgin High Street, at the site of the former access point. It is open between 8.45am and 5pm (Mon-Fri), and residents can visit to drop off forms or evidence, or to attend pre-booked appointments with council staff, for example housing or benefits.
General enquiries can be made at information hubs, and residents can also access online services; free phone the contact centre; get help filling in council forms; and drop off forms or evidence.
Information hubs within Buckie and Keith are set to open before the end of 2022, with other libraries to follow in 2023, following the recruitment and training of staff.
Our main switchboard telephone number is 01343 543451 during office hours 8.45am to 5pm Monday to Friday
Interpretation can be provided for British Sign Language users or non-English speakers. This can be arranged by emailing our Equal Opportunities Officer.