FOI Request - Unclaimed Credits
[requester details removed]
We therefore request a list of both credit balances and credit balance write ons accrued since your earliest records, for the amounts owing to all “incorporated” companies within the authorities billing area, including
•The name of each ratepayer for which the credit or credit write on relates to.
•The value of overpayment in each case.
•The year(s) in which overpayment was made.
•The hereditament address.
Non-Domestic Rate accounts which are in credit as the result of an adjustment or an overpayment are routinely dealt with as part of the daily duties of the Council's Revenues staff. Newly-created credits are quickly refunded by users and this ensures that overpayments do not remain on accounts.
An exception to this may occur when staff are dealing with a dispute on an account or are awaiting information to direct the refund cheque to the appropriate payee. This may delay the issue of a refund-cheque. Some cheques are not cashed within the six-month period following their issue and any such cheque will be cancelled resulting in the rates account again becoming overpaid.
We can, therefore, confirm there are no long-term overpaid balances on Non-Domestic Rates accounts other than those which cannot be refunded due to one of the factors that have been identified.