FOI Request - St Giles Centre Bus Stop Accident

Request 101001182122

We would be grateful if you could provide us with the following information:
(1) Records of all complaints made regarding the pavement for the period of 22/10/2014 to present.
(2) Copies of any correspondence for the period of 22/10/2014 to present relating to damage, defects and repairs to the pavement.
(3) Records of any inspections of the pavement undertaken for the period of 22/10/2014 to present, including any job sheets instructing further action to be carried out.
(4) A copy of the Council's policy of inspecting the pavement.
(5) A copy of the Council's policy on confirming and investigating complaints
(6) A copy of the Council's policy on effecting repairs
(7) Details of any surveys or reports held in relation to the pavement for the period of 22/10/2014 to present, including survey date and outcome
(8) Records of any repair and maintenance works carried out at the pavement for the period of 18/04/2014 to present, including records of instruction, completion and post completion inspection.

Response 13-05-2016

1, 2, 3, 7 and 8. The area identified in the request is not adopted by the Council and as such we do not hold responsibility for maintenance and repairs. These are the responsibility of Bluebird Busses. In accordance with Section 17 of the Freedom of Information (Scotland) Act 2002, we can confirm that this information is not held.

Note: It should be stressed that the below plan and policy do not apply to the footway where the incident occurred as it is not adopted by the Council.

4. The Council's Footway Lifecycle Plan which contains  information for our footways is available on our website and is therefore exempt under Section 25 of the Freedom of Information (Scotland) Act 2002, information otherwise accessible. For ease of reference, please find a link to the web page here.

5. The Council's complaints policy is available on our website and is therefore exempt under Section 25 of the Freedom of Information (Scotland) Act 2002, information otherwise accessible. For ease of reference, please find a link to the web page here

6. See response to question 4.

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