FOI Request - Welfare Rights/Income Maximisation

Request 101001278054

I am looking for the following information, under FOISA, which I believe you hold:

With regard to the services and funding your local authority provides to facilitate the provision of ‘welfare rights’ or ‘income maximisation’ directly (i.e. as a council service) and through third parties (i.e. where a grant is provided).  Specifically I am looking for the :

With regard to service(s) provided directly by the local authority:
•  name, main address(es) of the service, applicable website for service users;
•  the presentation mechanisms clients are able to use to access the service;
•  on average the number of new clients who access the service each (a) month and (b) year, for the last full reporting year; and,
o  the total number of new client presentations who accessed the service for each full reporting year since 2011
o  Please also highlight the month with the highest number of new client presentations in for the last full reporting year;
•  Any existing written demographic analysis of the clients;
•  The full amount of funding committed to the service each year; and,
o  The funding committed to the service in each year since 2011;
•  The number of FTE staff employed as part of the service provision;

With regard to the service(s) operated by a third party on behalf of the local authority (where the service is outsourced) or where a grant is provided to an external provider for that service:
name, main address(es) of the service, applicable website for service users;

•  name, main address(es) of the service, applicable website for service users;
•  the presentation mechanisms clients are able to use to access the service;
•  on average the number of new clients who access the service each (a) month and (b) year, for the last full reporting year; and,
o  the total number of new client presentations who accessed the service for each full reporting year since 2011
o  Please also highlight the month with the highest number of new client presentations in for the last full reporting year;
•  A link to existing written demographic analysis of the clients;
•  The full amount of funding committed to the service each year; and,
o  The funding committed to the service providers in each year since 2011;
•  The number of FTE staff employed as part of the service provision;
•  Details of any service level agreement for services funded.

In accordance with section 11 of FOISA (Means of providing information - http://www.legislation.gov.uk/asp/2002/13/section/11) Please list the information in a table

Response 31-08-2016

Please find the information you requested here. Demographic information on ethnicity is exempt from disclosure under Section 38(1)(b), personal information, as the low numbers involved could lead to the identification of individuals.

Rate this Page