Housing Support

• What is Housing Support?
• Who can get Housing Support
• How long can Housing Support be provided?
• Where can Housing Support be provided?
• What charges are made for Housing Support?
• What are the benefits of Housing Support?
• Contact details

 What is Housing Support?  

Housing support services cover a range of services including:

• general counselling and support
• advice on food preparation
• reminding people to lock up at night
• advice about using domestic equipment and how to arrange minor repairs
• assisting people to keep the inside of their property clean
• arranging for professionals to call or to make appointments to see them
• help to claim welfare benefits, personal budgeting and debt counselling
• help in dealing with neighbour disputes
• assistance with shopping and running errands
• providing emergency alarm systems

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Who can get Housing Support?

Housing support is available to anyone living independently within the community, or who wishes to maintain independent living, and has an assessed need due to their vulnerability. Vulnerability can include a person’s age (young or old), physical or learning disability or mental ill-health. It can also include their inability to live safely without support.

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How long can Housing Support be provided?

Housing support can be provided for a temporary period of time to help someone over a crisis or for the foreseeable future. The support provided is dependent on the findings of the assessment of need.

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Where can Housing Support be provided?

Housing support does not depend on where a person lives. It can be provided in specialist accommodation but it can also be provided in a person’s own home, even if they are homeowners.

The services provided by a Sheltered Housing Warden/Manager are also classed as housing support.

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What charges are made for Housing Support?

Some services are free and you can check with the service on what these are.

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What are the benefits of Housing Support?

Housing support is used to increase the independence that individuals have to live active lives within their community. It promotes social inclusion and prevents the need for people to move to access appropriate services in a non-institutional setting. Assessment of needs allow support to be focused on the requirements of the individual and services commissioned accordingly.

All housing support services are regulated through the National Care Standards developed by the Regulation of Care (known as the Care Commission).

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