FOI Request Social Care Case Management System

Request 101001516319

• Who supplies your current (Children's & Adults) social care case management system(s)?
• How long has the system(s) been operational for?
• If the system has been operational for more than five years, have you conducted a review to ensure it still offers value for money & effectiveness, particularly in relation to the following areas:
Ease of use;
Reporting / management information;
Integration with internal and partner agency applications & systems (such as healthcare providers)
Mobile working
Portals for partner agencies, providers and the public (including self-assessment & Information, Advice & Guidance)
• Are you planning to conduct a formal review of your system's current and future effectiveness. If so, when are you planning to commence this work?
• Are you planning to upgrade / replace your current system in the next two years?
• If so:
o What are your planned timescales for the commencement / completion of this project?
o How much budget have you allocated for this project?
o How will this project be resourced? For example, will you be using internal resources, contracting specialists, collaborating with other local authorities or combinations of these?
o Who is the Senior Responsible Officer for this project?

Response 29-05-2017

1. OLM

2. 18 Years

3. Ease of use;  No

Reporting / management information;  No

Integration with internal and partner agency applications & systems (such as healthcare providers) Mobile working Portals for partner agencies, providers and the public (including self-assessment & Information, Advice & Guidance) ?  No

4.   No

5.   Yes

6. 

o What are your planned time scales for the commencement / completion of this project?  Not yet known therefore this information is exempt under Section 17 of the Freedom of Information (Scotland) Act 2002- Information Not Held. 

o How much budget have you allocated for this project?  Not yet known therefore this information is exempt under Section 17 of the Freedom of Information (Scotland) Act 2002- Information Not Held. 

o How will this project be resourced? For example, will you be using internal resources, contracting specialists, collaborating with other local authorities or combinations of these?  Not yet known therefore this information is exempt under Section 17 of the Freedom of Information (Scotland) Act 2002- Information Not Held. 

o Who is the Senior Responsible Officer for this project?  N/A 

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