FOI Request Violence at Work Statistics

Request 101001569545

If you hold the statistics, it would be helpful if you could break down staff in the social care sector into Home Care, Residential Care, Social Workers, Social work Assistants, etc.
I would, therefore, request the following information:

1   What is the total number of assaults on your employees during the past year?  (I am not so much concerned by whether the period is the last calendar year, financial year or other dates, as long as it is the last 12 month period for which you hold figures.)
2   Please provide a breakdown of the nature of the assault, e.g. verbal, physical, threatening behaviour.
3   Please provide a breakdown of the category of worker involved, e.g. social care worker, parking attendant, teaching or non-teaching staff.
4   Please give figures for assaults on non-teaching staff in schools.  
5   Please give figures for assaults on housing staff.
6   Please break down social care staff as outlined above, if available.
7   What system/s do you use to enable staff to record incidents? What changes or improvements have you made to these in recent years?
8   What processes do you have to support staff who have been victims of assaults? What changes or improvements have you made to these in recent years?

Response 28-08-2017

1-3.

TOTAL NUMBER OF INCIDENTS DURING JULY 2016 - JUNE 2017 - 173          
               
TYPE OF INCIDENT Breach of Security Disruptive Behaviour Menacing Behaviour Physical Assault (no intent to injure) Physical Assault (with intent to injure) Vandalism Verbal Abuse
Total Incidents 5 30 7 108 6 8 9
Job Titles/ Category Recycling Assistant Recycling Assistant Recycling Assistant Support Worker Support Worker Support Worker Recycling Assistant
  Care Assistant Care Assistant Care Assistant Care Assistant Care Assistant Care Assistant Care Assistant
  Day Centre Officer Day Centre Officer Support Worker Day Centre Officer   Day Centre Officer Support Worker
  Other Other Other Other   Day Service Co-ordinator Other
  Bus Escort Bus Escort Customer Services Assistant Family Support Worker   Family Support Worker Customer Services Assistant
    Support Worker Family Support Worker Day Service Co-ordinator      
    Customer Services Assistant   Bus Escort      
    Day Service Co-ordinator          
               
4. Schools: 600 incidents were reported.

Teaching Staff - 230     Non-Teaching - 370

Physical Assault (No Weapon) – 446, Physical Assault (Weapon or Improvised Weapon) – 74, Threat of Physical Assault (No Weapon) - 39 Threat of Physical Assault (Weapon or Improvised Weapon) – 51, Verbal Abuse – 125, Verbal Threats – 18

5-6. Please see table above

7. Manually completed “in house” challenging behaviour /work related violence report form, distributed through management chain for action, department for recording and H&S for recording purposes.

8. Management support and investigation, independent counselling service

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