FOI Request Subject Access Requests 2014 to Present

Request 101001623689

ndividuals have a right, commonly referred to as a subject access request (SAR), created by section 7 of the Data Protection Act. I am writing to you under the Freedom of Information Act 2000 to request the following information regarding your processing of subject access requests:

1. How many subject access requests did you receive the identifying paperwork for and process in 2014?
2. How many subject access requests did you receive the identifying paperwork for and process in 2015?
3. How many subject access requests did you receive the identifying paperwork for and process in 2016?
4. How many subject access requests you rejected in 2014?
5. How many subject access requests you rejected in 2015?
6. How many subject access requests you rejected in 2016?
7. What was the average cost for you to process a subject access request in 2014?
8. What was the average cost for you to process a subject access request in 2015?
9. What was the average cost for you to process a subject access request in 2016?
10. How much do you charge an individual to process a subject access request?

Response 10-10-2017

1. 24

2. 14

3. 28 (including Police Proof of Life Requests)

4. None. 6 were closed as 'Invalid' due to none payment of the £10 fee or lack of clarification

5. None. 4 were closed as 'Invalid' due to none payment of the £10 fee or lack of clarification

6. None. 3 were closed as 'Invalid' due to none payment of the £10 fee or lack of clarification

7-9. This information is exempt under section 17 of the Freedom of Information  (Scotland) Act 2002- Information Not Held. We do hold some information for 2016-2017 however this only reflects time spent by the Information Team and not by the departments involved. In 2016 the information team spent 390 hours processing the 28 subject access requests at an estimated cost of  £3603 (based on the lowest wage of the people involved) 

10. Under the Data Protection Act 1998, we can charge £10 as cited in the guidelines, however, this can be waived at the discretion of the Records and Heritage Manager in exceptional circumstances. This fee does not apply to Police Proof of Life requests handled under the Data Protection Act

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