| Accessibility | Legal Notices | Translation | Graphical or Text Version |

View Our Maps
Contact Us

The Research and Information Officer
Council Office
High Street
Elgin
IV30 1BX

Tel: 01343 563040
Email: performance@moray.gov.uk

Rate this page

Performance Reporting

Performance Indicators

Each year the Council produces performance indicators on selected services. Audit Scotland External website logo selects the performance indicators and they are used to compare our performance during the last 12 months with that of the previous year.

This is some of the information used by the Council to ensure that the resources are being applied effectively, in line with our commitment to provide Best Value services to the people of Moray.

Want to know more?

Performance Indicators 2011-12 PDF Logo(11 pages, 448 KB) 

Local Government Benchmarking Framework

Scotland’s 32 local authorities are adopting a bold new approach to comparing performance and outcomes, with the launch of their benchmarking project.  The project brings together, for the first time, a wide range of information about how all Scottish councils perform. The benchmarking will help Scottish councils improve local services for local communities by shifting focus away from processes and meaningless league tables – and onto efficiency, effectiveness and outcomes.  The data benchmarks each local authority’s performance and/or outcome across 55 indicators.

www.improvementservice.org.uk/benchmarking/ External website logo

Public Performance Report

Public Performance Report  Public Performance Report  PDF Logo(23 pages, 2 MB) (This link opens in a new window) If you have a question about the Public Performance report please Email press@moray.gov.uk  

Setting Service Standards for Local Communities

The Moray Council is committed to providing the people of Moray with services which are reliable, courteous and effective. The Council has set service standards, outlining the kind of service you can expect when you contact any part of the Council be it in writing, Email, phone or in person.

Back to top