Performance Reporting

Performance Indicators

Each year the Council produces performance indicators on selected services. Audit Scotland  selects the performance indicators and they are used to compare our performance during the last 12 months with that of the previous year.

This is some of the information used by the Council to ensure that the resources are being applied effectively, in line with our commitment to provide Best Value services to the people of Moray.

Want to know more?

Performance Indicators 2011-12 (11 pages, 448 KB) 

Local Government Benchmarking Framework

Scotland’s 32 local authorities are adopting a bold new approach to comparing performance and outcomes, with the launch of their benchmarking project.  The project brings together, for the first time, a wide range of information about how all Scottish councils perform. The benchmarking will help Scottish councils improve local services for local communities by shifting focus away from processes and meaningless league tables – and onto efficiency, effectiveness and outcomes.  The data benchmarks each local authority’s performance and/or outcome across 55 indicators.

www.improvementservice.org.uk/benchmarking/

Public Performance Report

 Public Performance Report  (23 pages, 2 MB) (This link opens in a new window) If you have a question about the Public Performance report please Email press@moray.gov.uk  

Setting Service Standards for Local Communities

The Moray Council is committed to providing the people of Moray with services which are reliable, courteous and effective. The Council has set service standards, outlining the kind of service you can expect when you contact any part of the Council be it in writing, Email, phone or in person.

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