FOI Request - External Systems and Costs

Request 101003356838

1.  Can you provide a list with names of all external systems used by the council such as payments (online, over the phone) , finance system (is it cloud based?), HR (e.g staff management for timesheet, annual leave etc) , payroll (e.g monthly payroll) etc

2.  Please list respective services areas against each system

3.  Cost of implementation

4.  Annual service costs

5.  Any assessment or review been carried out into the effectiveness of the system