Consumer Advice

Call our partner Citizens Advice Consumer Service, 08454 04 05 06, for clear, practical consumer advice :- Available 9.00am to 5pm, Monday to Friday (closed on public holidays).

You can make a complaint using the online complaint form. Quick and convenient, open 24/7, with a response within one working day.

Back to top

Consumer Advice Service

We offer consumer advice and assistance and can help with disputes between consumers and businesses. When all else fails, we can assist with small claims actions.

You can get advice online from AdviceGuide.  Have a look at the Office of Fair Trading advice on their YouTube channel (link) on cars, electrical goods, furniture, clothes and internet shopping.

More details of the service is available - Consumer Advice and Education Policy (PDF format 7 pages 135KB)

Back to top

Contact Details

Trading Standards
232 High Street
Elgin
IV30 1DJ

Trading Standards location map

Tel: 01343 554617
Fax: 01343 554622
Email: trading.standards@moray.gov.uk 

Back to top