Council Tax - How Do I Pay?

You can pay your Council tax by using one of the following payment-methods:

• Direct Debit 
• Online and Telephone Payment 
• Credit and Debit Cards
• Cheque
• Standing Order
• Plastic Payment Card

Direct Debit

If you want to pay your Council Tax by Direct Debit all you need is a Bank or Building Society account from which direct debit payments can be made.

Payment by direct debit means you do not have to remember to pay your monthly instalment on time as it is automatically deducted from your bank or building society account. If you decide to use this method of payment, we will write and confirm to you the amount you will pay and the dates these payments will be deducted from your account.

There is a wide choice of dates on which payment by direct debit may be made . We can collect your monthly instalment on fifth, fifteenth or twenty-fifth day of the month, April to January, inclusive. You may also choose to pay over twelve-months, April to March, inclusive, thereby reducing the amount of your monthly instalment. Direct debit payments can also be made on a fortnightly, weekly, quarterly, six-monthly or annual basis. If you would like more information on payment by direct debit, please contact Moray Council's Customer Contact Team or visit your local Revenues Area Office.

Please click on this link to find the answers to some Frequently Asked Questions on payment by direct debit

If you would like to pay your Council Tax bill by direct debit you can download a Direct Debit Instruction form. Complete the instruction and return it to the freepost address shown on it so we can set up your direct debit do NOT send it to your bank. 

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Online Payment

The Revenues Section is committed to making best use of the opportunities presented by developments in Information and Communications Technology to make the payment of bills and invoices issued by the Council as convenient as possible.  We believe Online Payment and Telephone Payment technology represents one of the means by which we can provide an improved service to the Community.

Online Payments - The Revenues Section is committed to using technology to maximise the number of methods by which its bills and invoices can be paid. We are now able to accept payment of most bills and invoices issued by the Council via the Internet. This service is available 24 hours a day, 7 days a week. Payment of the following bills and invoices can be made online: 

• Council Tax
• Non-Domestic Rates
• Community Charges 
• Rent
• Moray Council Invoices
• Housing Benefit Invoices
• Housing Benefit Overpayments
• Tenants' Insurance.
• Miscellaneous Moray council invoices
• Garage Rents
• Garage Sites

Make your payment online

If you intend to use this service you should have a note of your account number and a valid credit or debit card. To minimise its costs, the Council will from 4th April 2011 be passing on a 1.80% charge on the value of all payments made by credit card. You should also have a pen and paper, so you may note the reference number provided to you at the end of the transaction.

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Automated Telephone Payments - this service is available 24 hours a day, 7 days a week, and may be accessed by calling 0845 601 4444.  The following bills and invoices may be paid using it: Council Tax, Non-Domestic Rates, Housing Rents, Housing Benefit Overpayment and Tenants Insurance.  If you wish to use this service you should have a note of your account number and a valid credit or debit card. To minimise its costs, the Council will from 4th April 2011 be passing on a 1.80% charge on the value of all payments made by credit card. You should also have a pen and paper, so you may note the reference number provided to you at the end of the transaction.

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Credit and Debit Cards

You can use most credit or debit cards to pay in online  or by using the Council's Automated Telephone Payment service (telephone number 0845 601 4444). Card charges are applicable. These services are available 24 hours a day, 7 days a week. To minimise its costs, the Council will from 4th April 2011 be passing on a 1.80% charge on the value of all payments made by credit card.

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Cheque

You can pay by cheque by sending your payment to the address shown on your Council Tax bill.  Cheques should be made payable to 'The Moray Council'. Please do NOT send cash by post. We will only send you a receipt if you ask for one.

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Standing Order

You can also pay by Standing Order to do this you must tell your bank the correct amount to pay on the due date. The amount paid by Standing Order must be revised by you each time the amount of Council Tax payable by you changes (e.g. at the start of each new financial year).

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Plastic Payment Card

Your Council Tax bill can be paid at any PayPoint outlet or Post Office using a personalised plastic payment-card. If you decide to pay this way we should receive your payment on the first day of each month. You should allow at least three working days for your payment to reach us. If you would like us to issue a plastic payment-card to you, please contact Moray Council's Customer Contact Team or visit your local Revenues Area Office.

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