Committee Services is open between 8.45 am and 5 pm on all working days.
In urgent situations committee advice can be obtained immediately by telephoning your contact committee services officer.
Otherwise written instructions should be marked for Committee Services Officer's attention.
The cost of Committee Services is based upon records of time spent by the Committee Services Officer during the financial year the subject of this Agreement. The detailed time records upon which costs are based are available upon request.
Each Committee Services Officer keeps an accurate record of time spent on the client's behalf by means of timesheets recording times in units of 15 minutes. The time will be allocated to the client generally unless specifically requested by the client for a particular case or project, when time will be specifically allocated to that case or project.
The Democratic Services Manager will ensure that work performed on behalf of the client is monitored so as to:
If you are in any way dissatisfied with our service please tell us. If you prefer not to raise the matter with the Committee Services Officer doing your work then contact the Head of Legal and Democratic Services at 01343 563152.We will try to deal with your complaint immediately. If you are unhappy with our response then the Chief Executive has agreed to our referring any dispute to him for a final ruling.
Tel: 01343 563014
Fax: 01343 540183
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