Trade/Commercial Waste

• Acceptable Waste
• Trade Waste Services Charges
• Conditions of Service
• Trade Waste Pack
• Business Support

As well as domestic refuse, The Moray Council also offer a Trade Waste service for commercial customers.  

Acceptable Waste

For more information of what types of trade waste are accepted at our Recycling Centres go to our Acceptable Waste page.

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Trade Waste Services Charges

• Those customers who receive an ‘assessed’ service will be required to pre-purchase the service when buying trade waste sacks from the Council at £2 each.   This will give the customer the flexibility to determine how many sacks to put out for collection and when.
• Where hand-balling of cardboard is required, charges for this service will be based upon the volume of an appropriate container.
• Special arrangements can be made for seasonal opening etc.
• For those traders who use the Collection Service for Residual waste and wish to take their Recyclable waste direct to Council facilities rather than use the Collection service for this, an annual charge of £55 will be automatically applied unless they can prove that they do not produce recyclable waste.  An annual pass will be issued.
• An annual pass will be issued free of charge to those traders who use the Collection Service for Recyclable waste.
• Those traders who do not use the Council’s collection service and who wish to deposit recyclable material at the recycling facilities may do so once they have purchased an annual pass at £164.

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Conditions of Service

1. Agreement Period: The standard agreement is for a period of one year, renewable on 1st April each year.  However other periods may be negotiated within that period.
2. Minimum Agreement Period:  One month (wheeled bin delivery and removal charges will apply)
3. The standard collection service is twice per week for residual waste and once per week for recyclable material from Monday to Friday inclusive.  (Note – the minimum service offered is once per week).  Collections outwith the standard service will be subject to higher rates and will be determined upon request.
4. Service Charges: will be based on the wheeled bin size required to present the waste for collection.
5. Third Party Contracts: a 20% surcharge will be made over and above the standard charge for those occasions where the Council are requested to act as sub contractor to another service provider.
6. Waste Containers: Businesses must use the wheeled bins supplied by the Council for residual and recyclable waste as appropriate, no other container will be emptied.
7. Difficulty storing wheeled bin: Those businesses who do not have sufficient space or would find it difficult storing a wheeled bin may:
   1. Purchase trade waste sacks for residual waste from the Council.  The full charge of the service will be included in the purchase price, therefore the business can decide how many and how often to present sacks for collection.
   2. Request the manual loading of cardboard (see 21 below) and/or
   3. Purchase a recycling pass (see 20 below) 
8. Delivery/Removal charge: will apply for
   1. A request to return bins post removal for non-payment or
   2. Delivery/removal of wheeled bins on the minimum agreement period.
9. Service charges are payable quarterly/annually in advance or monthly/quarterly by direct debit payment in advance.  Details are given in the accompanying letter.  Failure to settle any invoice timeously will result in the removal of the wheeled bin.
10. Bin replacement:
    1. The cost of replacement of bins which are lost, stolen or damaged through misuse whilst under the business’s control will be recovered from them.
    2. The Council will replace wheeled bins, which become unusable or faulty through fair wear and tear.
11. Wheeled bin hygiene: The business shall maintain the wheeled bin in a hygienic and clean condition.
12. Change in ownership or tenancy should be notified in writing at least one month prior to that change.  Failure to notify will incur additional charges.
13. Excess refuse:
    1. Any wheeled bin with an open lid, due to the refuse within, will not be uplifted.
    2. No excess refuse (i.e. presented for collection outwith the bin) will be uplifted unless prior arrangements have been made, for which a charge will apply.
    3. Those businesses who know in advance that at certain times of the year their bin capacity will be insufficient, may purchase sacks (see 7 above) and present excess waste within these for collection.
14. Collection time: Trade Waste must be presented at the kerbside for collection, by 7.30 a.m. on the day of collection, unless prior arrangements have been made.
15. Placing of bins for collection: the business shall present the bins for collection in a suitable place at the kerbside and remove the bins post collection as soon as is practicable to avoid any possible danger or nuisance to the general public.
16. Missed collection: If the business misses a collection and wishes their waste to be uplifted prior to the following agreed collection day, an additional service charge will be applied.
17. Waste segregation: Businesses are required to segregate recyclable waste of cans, glass bottles, paper and cardboard from their other waste. They must use either the collection service for recyclable waste provided and/or the Council’s manned Recycling Centres to deposit these materials. (Recycling Pass required see 20 below)
18. Unacceptable waste: Wheeled bins found to contain recyclable wastes (identified in 17 above), hazardous waste, soils, concrete, or rubble will not be serviced until said material is removed.
19. Service option: Businesses may opt to use either the residual waste and/or the recyclable material collection service
20. A Pass will be required to gain entry to the Council’s Recycling Centres and this will be renewed in April each year.
    1. Those businesses who use both the residual waste and recyclable material collection service, or recyclable material collection service only, will receive an entry Pass to the Council’s manned recycling facilities free of charge.
    2. Those businesses that use the collection service for residual waste only will be automatically charged a nominal annual fee for use of the Council’s manned recycling facilities unless they can prove that they do not produce recyclable waste.
    3. Those businesses that do not use the Council’s collection service but wish to use the manned recycling facilities may do so once the relevant annual fee has been paid for that service. 
    4. The Pass permits the deposit of kerbside recyclables only (paper, card, glass and cans). No residual waste will be accepted at these facilities under this arrangement. Residual waste may only be deposited at Dallachy landfill site by prior arrangement with appropriate landfill charges applicable.
21. Where manual loading of cardboard is required, the volume of material will be assessed for an equivalent bin size and an appropriate charge made using the wheeled bin charging structure.
22. Inspections will be undertaken frequently and randomly to ensure that waste is presented for collection in accordance with this agreement.
23. Rural businesses - It is not possible to provide a twice per week service in rural areas.  Therefore, to compensate, the Council will provide wheeled bins of twice the capacity required to be serviced weekly at the standard charge.
24. Seasonal businesses will be required to pay service charges on the period they are open for business only.  Proof of seasonal opening will be required.
25. Holiday homes (for let), caravan sites and residential homes will have to pay for the collection element of the trade waste charge only.  Traders may opt to pay for the uplift of their recyclable waste or ask for a free Pass to use the Council’s manned recycling centres.
26. Charities:
    1. Standard Service is one 240l wheeled bin for residual waste and two boxes for recyclable material, emptied on a once per week basis, free of charge.
    2. Any requirement greater than this will incur a collection charge and lease charge as appropriate.
    3. Charity shops using the Council’s trade waste service may ask for a free Pass to use the Council’s manned recycling centres to deposit recyclables.

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Trade Waste Pack

The Moray Council recognises that there are increasing legislative obligations falling to all areas of the business community. In an effort to highlight this legislation a Trade Waste Pack is been developed to assist with clarification of waste management issues affecting your business and will be available as soon as possible.

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Business Support

There are a number of agencies available to offer support to a wide range of business sectors, the Moray council is working in partnership with the following in order to provide assistance wherever possible to our customers.

Envirowise
Envirowise offers free, independent support to your business helping you to become more resource efficient and save money. Since 1994, Envirowise has helped UK industry save more than £1 billion by reducing waste early on in their business processes. We also offer advice on managing unavoidable waste and working with your suppliers to maximise gains from beginning to end. You can explore our website, use our Advice Line and register to access our publications, online tools and events to find out more.

Netregs
NetRegs provides free environmental guidance for small and medium-sized businesses in the UK. We will help you to understand what you need to do to comply with environmental law and protect the environment. We may even help you to save money by showing you ways to use your resources more efficiently.

Scottish Manufacturing Advisory Service
Specialise in providing manufacturing firms of all sizes throughout Scotland with expert advice, one-to-one support, training and events.

WRAP
WRAP (Waste & Resources Action Programme) works with local authorities, business and households to prevent waste, increase recycling and develop markets for recycled and sustainable products. It is their aim to create the case for change, support change and deliver change.

Waste Aware Business
Waste Aware Business is a national campaign run by Waste Aware Scotland. It aims to raise awareness of how businesses can deal with their waste more sustainably. If you are a business based in Scotland you can use this site to access information and tools to help you to reduce, reuse and recycle your business waste. You can find out more about the tools available on our website by using the menu bar on the left side of this page.

Waste Aware Construction
The Scottish Government wants Scotland to become a Zero Waste country. Waste Aware Construction supports this ambition because it offers clear benefits both to businesses and the environment. 

Waste Aware Scotland
Information on waste management; includes advice on recycling, reusing, reducing rubbish, with news and links to public awareness sites.

Keep Scotland Beautiful
Includes a variety of national environmental campaigns and programmes, including Keep Scotland Tidy, People and Places, Coastal Campaigns.

Considerate Constructors Scheme
Started in 1997, this important initiative operates voluntary Site and Company Codes of Considerate Practice, with which participating construction companies and sites register.

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