Trade/Commercial Waste

• Acceptable Waste
• Trade Waste Services Charges
• Conditions of Service
• Business Support

As well as domestic refuse, The Moray Council also offer a Trade Waste service for commercial customers.  

Acceptable Waste

For more information of what types of trade waste are accepted at our Recycling Centres go to our Acceptable Waste page.

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Trade Waste Services Charges (from 1st April 2013)

The following charges apply to the standard of one collection per container per week as per Clause 1 (e) + 1 (f)   

• National Agreement Companies are charged at the above rates plus 20%
• Those customers who receive an ‘assessed’ service will be required to pre-purchase the service when buying trade waste sacks from the Council. This will give the customer the flexibility to determine how many sacks to put out for collection and when.
• Where hand-balling of cardboard is required, charges for this service will be based upon the volume of an appropriate container.

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Conditions of Service

1. The standard collection agreement period is for one year, renewable on 1^st April each year. 

a) The standard collection agreement period is for one year, renewable on 1^st April each year. 

b) The Recycling Pass is valid for one year from April to March.

c) The Standard Collection Service is as follows:

I. The Standard service package offered includes both residual and recyclable waste collection in accordance with the Waste (Scotland) Regs 2012 and is inclusive of a free Recycling Pass.

d) Exceptions to the standard service package are:

I. Where the trader requires only residual waste to be collected, the trader must confirm a) that they do not produce recyclable materials (through a waste audit – this can be provided by the Council as a cost) or b) have made other arrangements for its collection (by provision of a Duty of Care Waste Transfer Note) or c) must pay for a Recycling Pass to use the Council’s Recycling Centres.

II. Charities (Waste from premises occupied by a charity and are wholly or mainly used for charitable purposes and who are not on the Council’s list for payment of Non-Domestic Rates):

i.        A current Scottish Charities Number must be provided by the service user.

 ii.        The Standard Service is similar to that provided to households; one 240ltr wheeled bin for residual waste collected fortnightly and two 140ltr bins for paper and plastic bottles/cans with one box for glass bottles, collected on a fortnightly basis Free of Charge.

iii.        Additional or larger residual and/or recycling bins will incur an appropriate service charge.

iv.        Charity shops using the Council’s trade waste service may ask for a free Recycling Pass to use the Council’s manned recycling centres to deposit recyclables.

v.        Charities using the Council’s recycling facilities must segregate their waste prior to deposit in the different recycling containers.  Co-mingled deposits of recyclable materials into the residual waste containers will be refused.

e) Urban areas: Collection frequency for Residual Waste and Recyclable Waste is once per week.

f) Rural areas: Collection frequency for Residual Waste and Recyclable Waste is once per fortnight. Container provision will be pro-rata on the standard service for urban areas (e.g. the requirement  for a 240ltr wheeled bin serviced once weekly will mean that the business will receive 2 x 240ltr bins serviced fortnightly but pay the standard once per week charge).

g) Additional Collection Charges – Collections greater than the standard service from Monday to Friday will be subject to a 20% surcharge.  Charges for collections requested at weekends will be determined individually.

2. Bin Replacement:

a) The cost of replacement of bins which are lost, stolen or damaged through misuse whilst under the businesses control will be recovered from the business.

b) The Council will replace wheeled bins, which become unusable or faulty through fair wear and tear.

3. Change in ownership or tenancy should be notified in writing at least one month prior to change.

4. Charges are based on the wheeled bin size required to present the waste for collection and are payable quarterly/annually in advance or monthly/quarterly/annually in advance by direct debit payment.  Details are given in Appendix I.  (Failure to settle any invoice(s) timeously will result in the removal of the wheeled bin and service).

5. Collection Time: Trade Waste must be presented at the kerbside for collection by 7.30am on the day of collection.  Unless prior arrangements have been made at least one week in advance.

6. Delivery/Removal charge of £20 per occasion will apply for:

a) A request to return bins following their removal for non-payment by the trader.

b. A request to remove bins prior to the end of the standard collection agreement period.

7. Difficulty storing wheeled bin – those businesses who do not have sufficient space or would find difficulty storing a wheeled bin may:

a) Purchase trade waste sacks for residual waste from the Council.  The full charge of the service will be included in the purchase price, therefore the business can decide how many and how often to present sacks for collection.

b) Request the manual loading or cardboard (see 13 below).

c) Purchase a Recycling Pass (see 15 below).

8. Excess Refuse:

a) Any wheeled bin with an open lid, due to the contents within, will not be uplifted.

b) No excess refuse (i.e. presented for collection outwith the bin) will be uplifted unless prior arrangements have been made, for which a charge will apply.

c) Those businesses who know in advance that at certain times of the year their bin capacity will be insufficient, may purchase sacks (see 7 above) and present excess waste within these for collection.

d) Any additional work required in clearing up scattered and/or windblown waste will be recharged to the customer.

9. Holiday Homes (for let); Caravan Sites; Camping Sites; Residential Homes; Educational Establishments; Hospitals and Public Halls which are used wholly or mainly for public meetings: will only have to pay for the collection element of the charge.

10.Seasonal businesses incl. holiday homes (for let) will be charged either an annual fee (April to March) or a Seven Month fee (April to October) regardless of seasonality and usage.

11. Hygiene: The business shall maintain the wheeled bin in a hygienic and clean condition.

12.Inspections will be undertaken frequently and randomly to ensure that waste is presented for collection in accordance with this agreement.

13. Where Manual Loading of cardboard is required, the volume of material will be assessed for an equivalent bin size and an appropriate charge made using the wheeled bin charging structure.

14. Missed Collections: If the business misses a collection and wishes their waste to be uplifted prior to the following agreed collection day, an additional service charge at standard rate plus 20% will be applied.

15. A Recycling Pass will be required to gain entry to the Council’s Recycling Centres and this will be renewed in April each year:

a) Those businesses who use the standard collection service package of residual and recyclable waste materials will receive an entry Pass to the Council’s manned recycling facilities free of charge.

b) Those businesses that use the collection service for residual waste only will be automatically charged for an Annual Recycling Pass unless they can prove that they do not have recyclable waste or have made alternative arrangements for its collection and reprocessing as in Clause 1 d) I above.

c) Those businesses that do not use the Council’s collection service but wish to use the manned recycling facilities may purchase an Annual Recycling Pass.

d) The Pass permits the deposit of kerbside recyclables only (paper, card, glass, cans and plastic bottles).  No residual waste will be accepted at these facilities under this arrangement.

16. Placing of bins for collection: the business shall present the bins for collection in a suitable place at the kerbside.  Removal of the bins post collection should be done as soon as practicable to avoid any possible danger of nuisance to the general public.

17. Third Party Contracts: a 20% surcharge will be made over and above the standard charge for those occasions where the Council are requested to act as sub-contractors to another service provider. 

18. Unacceptable waste: wheeled bins found to contain recyclable wastes (identified in 21 below), hazardous waste, soils, concrete or rubble will not be serviced until said materials have been removed.

19. Waste Containers: Businesses must use the wheeled bins supplied by the Council for residual and recyclable waste as appropriate, no other container will be emptied.

20. Waste originating from outside Moray will not be accepted either in the kerbside collection or at Recycling Centres.

21. Waste Segregation: Businesses using the Council’s Trade Waste Collection Service are required to segregate recyclable waste of cans; glass bottles; plastic bottles; paper and cardboard from their other waste.  They must use either the collection service for recyclable waste provided and/or the Council’s manned Recycling Centres to deposit these materials for which they will require a Recycling Pass (see 15 above).

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Business Support

There are a number of agencies available to offer support to a wide range of business sectors, the Moray council is working in partnership with the following in order to provide assistance wherever possible to our customers.

Waste (Scotland) Regulations: Requirement to Recycle, 1 Jan 2014
Click here to view an information leaflet about the requirement for all business to separate materials for recycling by 1 Jan 2014.

Netregs
NetRegs provides free environmental guidance for small and medium-sized businesses in the UK. We will help you to understand what you need to do to comply with environmental law and protect the environment. We may even help you to save money by showing you ways to use your resources more efficiently.

Scottish Manufacturing Advisory Service
Specialise in providing manufacturing firms of all sizes throughout Scotland with expert advice, one-to-one support, training and events.

WRAP
WRAP (Waste & Resources Action Programme) works with local authorities, business and households to prevent waste, increase recycling and develop markets for recycled and sustainable products. It is their aim to create the case for change, support change and deliver change.

Waste Aware Business
Waste Aware Business is a national campaign run by Waste Aware Scotland. It aims to raise awareness of how businesses can deal with their waste more sustainably. If you are a business based in Scotland you can use this site to access information and tools to help you to reduce, reuse and recycle your business waste. You can find out more about the tools available on our website by using the menu bar on the left side of this page.

Zero Waste Scotland
Information on waste management; includes advice on recycling, reusing, reducing rubbish, with news and links to public awareness sites.

Keep Scotland Beautiful
Includes a variety of national environmental campaigns and programmes, including Keep Scotland Tidy, People and Places, Coastal Campaigns.

Considerate Constructors Scheme
Started in 1997, this important initiative operates voluntary Site and Company Codes of Considerate Practice, with which participating construction companies and sites register.

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