Housing Policies

We set out our housing principles and priorities in the form of policies.  These guide the work we do, so that we deliver an effective and efficient housing service to you.

Our Housing Policies are created and revised through changes in legislation, the requirements of the Scottish Government, management and public concerns as well as tenant feedback.

Housing consultations

  • There are no consultations currently open.

Current housing policies

View our current policies by alphabetical order:

Allocations Policy Mutual exchange
Asbestos management          Neighbour nuisance and anti-social behaviour
Assignation of tenancy No Access Policy
Common repairs    Rechargeable repairs
Decoration Allowance Rent arrears
Estate management     Rent Setting
Evictions Response Repairs
Gas Safety Management Short Scottish Secure Tenancy
Grass cutting scheme    Tenant downsizing incentive scheme
Homelessness     Temporary accommodation charging
Housing customer feedback    Void management
Housing support services  
Local Lettings Plan 2022 - 2027  
The following easy read versions are available:
Allocations Short Scottish Secure Tenancy
Evictions Temporary accommodation charging
Local Lettings Plan 2022 - 2027  
Neighbour Nuisance and Antisocial Behaviour  


Armed services referral (PDF): The process we use for jointly working with the Ministry of Defence’s Joint Services Housing Advice Organisation (JSHAO) to make sure that Armed Forces Personnel receive appropriate housing advice upon their discharge from the forces, to help with their transition back into the community.

Prison referral (PDF): The process which has been developed with various prisons throughout Scotland, to establish the necessary process for those being released from prison. This aims to achieve better housing outcomes for offenders.

MHSCP hospital discharge (PDF): This process has been developed by Moray Health And Social Care Partnership (MHSCP) with significant input from the housing service to ensure a patients housing situation is identified and dealt with appropriately during their time in hospital or upon their discharge.

Contact Us

Housing and Property


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