Housing Policies

Our housing policies guide the work we do, so that we deliver an effective and efficient housing service to you.

We develop and revise our policies when there are changes in legislation, Scottish Government and / or the Scottish Housing Regulator requirements. Management decisions, public concerns and tenant feedback is also used to inform policy development and reviews.

Housing Consultations

Want to take part in our consultations? Please go to our online engagement platform Moray Engage.

You can:

  • find out more about each consultation;

  • read policy documents; and

  • complete an online survey.

Current consultations

There are no consultations open currently.

Housing Policies

View our current policies by alphabetical order:

Allocations Policy

Local Letting Plan for Jubilee Cottages

Asbestos Management Policy

Mutual Exchange Policy

Assignation of Tenancy Policy

Neighbour Nuisance and Anti-social Behaviour Policy

Common Repairs Policy

No Access Policy

Customer Feedback

Permissions Policy

Decoration Allowance Policy

Pet Policy for Council Tenants

Domestic Abuse Policy

Rechargeable Repairs Policy

Estate Management Policy

Rent Management Policy

Evictions Policy

Rent Setting Policy

Gas Safety Management Policy

Response Repairs Policy

Grass Cutting Scheme

Short Scottish Secure Tenancy Policy

Homelessness Policy

Tenant Downsizing Incentive Scheme

Housing Reserves Policy

Temporary Accommodation Charging Policy

Housing Support Services Policy

Void Management Policy

Local Lettings Plan for New Build Properties

The following easy read versions are available:

Allocations Policy - easy to read

Neighbour Nuisance and Antisocial Behaviour Policy - easy to read

Common Repairs Policy - easy to read

Rent Management Policy - easy to read

Domestic Abuse Policy - easy to read 

Short Scottish Secure Tenancy Policy - easy to read

Evictions Policy - easy to read

Temporary Accommodation Charging Policy - easy to read

Local Lettings Plan for New Build Properties - easy to read

Protocols

Armed services referral (PDF): The process we use for jointly working with the Ministry of Defence’s Joint Services Housing Advice Organisation (JSHAO) to make sure that Armed Forces Personnel receive appropriate housing advice upon their discharge from the forces, to help with their transition back into the community.

Prison referral (PDF): The process which has been developed with various prisons throughout Scotland, to establish the necessary process for those being released from prison. This aims to achieve better housing outcomes for offenders.

MHSCP hospital discharge (PDF): This process has been developed by Moray Health And Social Care Partnership (MHSCP) with significant input from the housing service to ensure a patients housing situation is identified and dealt with appropriately during their time in hospital or upon their discharge.

Housing and Property

mail housing@moray.gov.uk