Housing Performance
Performance
The Council works in a culture of continuous improvement and constantly strives to improve performance. Targets are set annually and monitored by the Communities Committee and Housing Sub-Committee quarterly.
Performance Reports
Communities Committee Reports (PDF format:)
- Housing Performance for Quarter 1 2008/9
- Housing Performance for Quarter 2 2008/9
- Housing Performance for Quarter 3 2008/9
- Housing Performance for Quarter 4 and Annual 2008/9
- Housing Performance for Quarters 1 and 2 2009/10
- Housing Performance for Quarter 3 2009/10
- Housing Performance for Quarter 1 2010/11
Housing Sub-Committee (Landlord role only) (PDF Format)
- Housing Performance for Q1 2008/9
- Housing Performance for Q2 2008/9
- Housing Performance for Q3 2008/9
- Housing Performance for Q4 and Annual 2008/9
- Housing Performance for Q1 and Q2 2009/10
- Housing Performance for Q1 2010/11
Tenant Satisfaction Survey
The Council commissions an independent tenant satisfaction survey every 3 years. Our most recent survey was carried out in 2007. The survey revealed high levels of customer satisfaction however, notwithstanding this, the Council will strive for improvements. It is only by listening to, and acting on, our tenants' views that we will continue to achieve these levels of satisfaction.
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