Housing and Property
Tel: 0300 123 4566
The information on this page is based on our leaflet 'Allocations Policy Medical Assessment' .
A medical assessment is the process that we use to assess your health and decide if we can award you more points to improve your position on the housing list.
Having a severe health or disability issue will not always result in a priority for re-housing. We will base our decision on awarding priority on both:
We will assess if your medical condition is being made worse by your current accommodation or if it could be improved by moving to a new home.
You should apply for a medical assessment if you think that you or a member of your household’s health or disability is being made worse by your current housing situation.
After you have made an application for housing with apply4homes. You will need to fill in a medical assessment form . This asks for details of your circumstances. If you are applying on behalf of a member of your household, please give details of their circumstances too.
Yes. You can include anyone who will be living with you on the medical form.
Yes. You can either get someone else to fill in the form on your behalf or ask a member of our staff to help you. If someone else helps you to fill in the form, they must sign the form too.
It is very important that you give us as much information as possible. You should answer all relevant questions so that we can make an accurate and fair assessment. You must make sure that you and any other adult members of your household who are applying for medical points have signed the declaration at the end of the form. If the form is not filled in properly or is not signed, we will have to return it to you to complete. This will mean that your assessment will take longer.
No. You do not need any letters of support from your doctor to apply. However, if you already have any information relating to your medical circumstances, you can attach this to your medical assessment form.
In most cases, a trained housing needs officer will make the assessment based on the information you give on the medical assessment form. If we need any information from your doctor or any other relevant professional, we will contact them directly. We will ask your permission to do this when you apply for a medical assessment.
If your case is more complex, the housing needs officer will refer it to the senior housing needs officer and senior occupational therapist who will decide on the outcome.
We will award medical points based on the details you give on your form. If more than one person is applying, points will be given to the whole household rather than to an individual. Your household can receive up to 500 medical points.
There are five categories of medical points which are explained below. If you are one of our tenants and are asking for a heating upgrade to improve a member of your household's health, you will only be eligible if you are awarded Category A, B or C:
Yes. We may take account of the following circumstances.
We will consider your request for an extra bedroom for medical reasons if you:
If you find it hard to manage the stairs in your home, we may suggest that you are considered for ground-floor housing. However, we may also suggest that your current home is adapted to allow you to continue to stay there, for example, by installing a stairlift.
We may decide that sheltered housing is more suitable for you. For example, if you are elderly, ill or disabled and you need support and general supervision while in your own home.
You will usually get the result in writing within four weeks of applying. Sometimes it will take longer, but we will tell you if this happens.
If you disagree with the decision you can ask for it to be reviewed. Your request should be made in writing to:
Senior Housing Needs Officer
The Moray Council
PO Box 6760
An independent medical advisor employed by NHS Grampian will review our decision. Reviews are heard on a monthly basis. We will write to you with the outcome and the reasons for the decision. The decision of the independent medical advisor is final.
We will not accept another medical application from your household for 12 months from the date of the original medical decision, unless:
If these circumstances apply, you may also need to fill in a new form but we will tell you if this is the case.