Accessing Information under the Scheme
Information available under our publication scheme will normally be available through the routes described below. Section 13 – Classes of Information provides more details on the information available under the scheme, along with additional guidance, where relevant, on how the information falling within each ‘class’ may be accessed.
Online:
Most information listed in our publication scheme is available to download from our website – www.moray.gov.uk
Both this publication scheme and The Moray Council website are based on the Scottish Navigation List, and are classified in a similar way – this should make it easier for scheme users to locate the information described in classes, where it is available online. For more info on SNL see section 13: classes of information
Hyperlinks within the Description, Notes and Format/Availability columns in Section 13: Classes of Information will direct you to the relevant page or document on our website.
If you are still having trouble finding any document listed under our scheme, please contact:
Information Co-ordinator
Chief Executive’s Department
The Moray Council
High Street
Elgin
IV30 1BX
Telephone 01343 563110
Fax 01343 563199
Email info@moray.gov.uk
By internet e-form:
Please follow the link below if you wish to make an information request via our website:
By email:
If the information you seek is listed in our publication scheme but is not published on our website, we will usually be able to send the information to you by email. When requesting information from us, please provide a telephone number so that we can contact you to clarify details, if necessary.
By phone:
Information can also be requested from us over the telephone. Please call 01343 563110 to request information available under this scheme.
By post:
All information under the scheme will normally be available in paper copy form. Please address your request to:
Information Co-ordinator
Chief Executive’s Department
The Moray Council
High Street
Elgin
IV30 1BX
When writing to us to request information, please include your name and address, full details of the information or documents you would like to receive, and any fee applicable (see Section 6: Our Charging Policy for further information on fees). Please also include a telephone number so we can contact you to clarify any details, if necessary.
Personal visits:
In limited cases, you may be required to make an appointment to view the information. In such cases, this will be set out within Section 13 – Classes of Information, and contact details will be provided within the relevant class.
At Moray Council Access Points:
Information may also be requested via one of The Moray Council Access Points. Hard copies of this Publication Scheme may also be viewed at these Access Points.
If you require a hard copy please contact staff at one of the Access Points. Contact details for the Access Points are:-
Buckie Access Point
13 Cluny Square
Buckie
AB56 1AJ
Tel: 01542 837200
Fax: 01542 835783
Email:buckieaccess@moray.gov.uk
Hours 8.45am-5.00pm Monday to Friday
Elgin Access Point
Council Offices
High Street
Elgin
Moray
IV30 1BX
Tel: 01343 563000
Fax: 01343 563335
Email:elginaccess@moray.gov.uk
Hours 8.45am-5.00pm Monday to Friday
Forres Access Point
Auchernack
High Street
Forres
IV36 1DX
Tel: 01309 694000
Fax: 01309 694001
Email:forresaccess@moray.gov.uk
Hours 8.45am-5.00pm Monday to Friday
Keith Access Point
The Institute
138-140 Mid Street
Keith
AB55 5BJ
Tel: 01542 885500
Fax: 01542 885522
Email: keithaccess@moray.gov.uk
Hours 8.45am-5.00pm Monday to Friday
Advice and assistance:
If you have any difficulty identifying the information you want to access, then please contact Information Co-ordinator, Chief Executive’s Department, The Moray Council, High Street, Elgin, IV30 1BX. Telephone 01343 563110; Fax 01343 563199; Email info@moray.gov.uk - who will be happy to help.
