Our Services

Publication Scheme Section 13 Classes of Information

Under the Freedom of Information (Scotland) Act 2002, our publication scheme must say what broad types, or classes, of information the Council already publishes or intends to publish. We aim to publish as much information as possible about our work through the scheme. However, it should be noted that not all information held by the Council is covered by the scheme. Section 11 provides guidance on how to request information not covered by this scheme.

The scheme has been divided into ‘categories and ‘classes’ to ensure the scheme is easy to understand and to enable you to find information quickly.

About the Scottish Navigation List

The categories and classes are based on a system called the ‘Scottish Navigation List’ (or SNL). SNL is a standard classification system, which was launched in March 2007 by Scottish local authorities, in partnership with The Improvement Service. The aim of SNL is to enable Councils to classify their activities, and information about those activities, in a way which is helpful, and makes sense, to the general public.

SNL provides a strategic framework to help Councils manage their information in a joined up way, and has a range of applications. As well as driving the structure of this publication scheme, SNL is being adopted by an increasing number of Councils as the framework for their website, and some are also using SNL to organise their internal records management systems.

SNL has four levels, and the top three levels have been used as the framework for this scheme’s classes. The Council publishes, or intends to publish, information under 12 broad categories which equate to the 11 ‘level 1’ categories of SNL plus a ‘Services, Structure and Accountability’ class.

A key to the categories

(The links below open in a new window)

A key to the categories in the Scottish Navigation List
CATEGORY	DESCRIPTION / OVERVIEW
Services, Structure and Accountability	Information about the structure and strategy of the Council, the range of services we provide affecting residents, visitors and businesses, the cost and standards of those services, our decisions and how we make them.
Business and Trade	Information on services we provide which are relevant to new or existing businesses in the area, such as business rates, commercial waste services and procurement.
Community Life and Leisure	Information and advice on community life and leisure, for example leisure services and activities, education services and learning opportunities, and advice and information on looking after our countryside and wildlife.
Council and Government	Information about councillors and Council committees, reports on how the Council is performing, services such as our emergency or registration services, and information on our partnership working with other organisations.
Education and Learning	Information on education services for children, young people and adults, as well as our library, museum and archive services.
Housing	Information on housing services in the authority, including council housing, information on benefits and housing repair services.
Jobs and Careers	Information on career opportunities and job vacancies in the Council.
Law and Licensing	Information on our registration service, as well as advice for consumers and businesses on trading standards and licensing.
Planning and the Environment	Information on Council services that are working to look after our living environment, including planning services in relation to buildings, roads and open spaces.
Social Care and Health	Details of the social care services we provide, as well as information on health matters, for example child care, fostering and adoption and mental health services.
Tourism and Visitor Attractions	Information which the Council holds on where to stay and what to do in the area, including details of festivals and parks.
Transport and Streets	Information on getting around and about in the authority, including information on public transport services, parking and car parks, and advice on road safety.

Index to Classes

It should be noted that some of the classes can be found more than once, in different places in the scheme - with some appearing two or three times. It is set up this way to try and help users find information. Different people organise information differently in their minds, and so may search for it under different headings.

Index to Classes
Ref.	Information class	Page numbers
1.0	Services, structure and accountability	36 - 42
1.1	Democratic structure	36
1.2	Councillors	36
1.3	Council meetings	37
1.4	Decision making	37
1.5	Objectives and strategies	37
1.6	Directorates, service groupings and departments	38
1.7	Council contacts	38
1.8	Employee pay and grading	38
1.9	Income and expenditure	39
1.10	Jobs, tenders and contracts	39
1.11	Capital projects	39
1.12	Partnerships	40
1.13	Performance reporting	40
1.14	Consultations, complaints and compliments	41
1.15	Customer feedback information	41
1.16	Information governance	41
1.17	General publications	42
2.0	Business and trade	42 - 48
2.1	Business rates	42
2.2	Commercial land and property	43
2.3	Commercial waste, pollution and recycling	43
2.4	Conference meeting and event venues	43
2.5	Countryside and farming	44
2.6	Emergency planning	44
2.7	Health and safety	44
2.8	Planning and building standards	45
2.9	Regeneration	46
2.10	Shopping and markets	46
2.11	Sponsorship and advertising	46 - 47
2.12	Advice and support for businesses	47
2.13	Tenders and contracts	47
2.14	Town centre management	48
2.15	Trading standards	48
3.0	Community life and leisure	48 – 55
3.1	Adult education and community learning	48
3.2	Arts and entertainment	49
3.3	Community advice	49
3.4	Community centres	50
3.5	Countryside facilities and wildlife	50
3.6	Crime prevention and community safety	51
3.7	Leisure clubs, groups and societies	51
3.8	Libraries and archives	52
3.9	Local history and heritage	52
3.10	Museums and galleries	53
3.11	Parks, gardens and open spaces	53
3.12	Places of worship	53
3.13	Services and advice for older people	54
3.14	Services and advice for young people	54
3.15	Sport, sports clubs and leisure centres	55
3.16	Voluntary organisations and support groups	55
4.0	Council and government	55 – 61
4.1	Benefits	56
4.2	Birth, marriage and death	56
4.3	Consultations, complaints and compliments	56
4.4	Council and government grants	57
4.5	Council departments	57
4.6	Council information, performance and statistics	57 – 58
4.7	Council tax	58
4.8	Information governance	58
4.9	Emergencies and emergency services	58 – 59
4.10	Equality, diversity and citizenship	59
4.11	Events and festivals	60
4.12	Jobs, tenders and contracts	60
4.13	Politicians, elections and democracy	60
4.14	Regeneration	61
5.0	Education and learning	61 - 66
5.1	Activities and support for young people	61
5.2	Adult education and community learning	62
5.3	Childcare, school and educational grants	62
5.4	Extra-curricular activities	62
5.5	Leisure clubs, groups and societies	63
5.6	Libraries and archives	63
5.7	Local history and heritage	64
5.8	Nurseries and playgroups	64
5.9	Parental support	65
5.10	Schools	65
5.11	Training and personal development	66
6.0	Housing	66 – 72
6.1	Adapting homes	66
6.2	Council housing	67
6.3	Council tax	67
6.4	Housing advice	68
6.5	Housing associations and co-ops	68
6.6	Housing benefits and grants	69
6.7	Housing finance	69
6.8	Improvements and repairs	70
6.9	Land and property	70
6.10	Multiple occupancy homes	70 – 71
6.11	Planning and building standards	71
6.12	Private housing	72
6.13	Rubbish and recycling	72
6.14	Supported and sheltered housing	72
7.0	Jobs and careers	73 – 74
7.1	Careers advice	73
7.2	Equality in employment	73
7.3	Jobs at the council	74
7.4	Training and personal development	74
8.0	Law and licensing	75 – 79
8.1	Animal regulations and licences	75
8.2	Birth, marriage and death	75
8.3	Information governance	75
8.4	Environment and pollution regulations	76
8.5	Environmental health	76
8.6	Fire safety regulations	77
8.7a	Health and safety	77
8.8	Legal advice	78
8.9	Licences, permits and permissions	78
8.10	Police, courts and criminal justice	79
8.11	Trading standards	79
9.0	Planning and the environment	80 – 85
9.1	Animal welfare and pest control	80
9.2	Conservation	80
9.3	Countryside, farming and wildlife	81
9.4	Emergencies	81
9.5	Environmental health	81
9.6	Land and property	82
9.7	Marine and waterway services	82
9.8	Parking and car parks	82
9.9	Parks, gardens and open spaces	83
9.10	Planning and building standards	83
9.11	Pollution	84
9.12	Private housing	84
9.13	Regeneration and town centre management	84
9.14	Roads and pavements	85
9.15	Rubbish and recycling	85
9.16	Street care and cleaning	85
10.0	Social care and health	86 – 92
10.1	Asylum, immigration and citizenship	86
10.2	Care and carers	86
10.3	Childcare and family care	87
10.4	Community transport	87
10.5	Criminal justice social work	87
10.6	Disabilities and adapting homes	88
10.7	Domestic violence	88
10.8	Fostering, adopting and looked after children	89
10.9	Grants for disabled people	89
10.10	Health and medical information	89
10.11	Health and safety	90
10.12	Help for adults	90
10.13	Home care	91
10.14	Mental health	91
10.15	Parental support	91
10.16	Services and advice for older people	92
10.17	Services and advice for young people	92
11.0	Tourism and visitor attractions	92 – 96
11.1	Accommodation	93
11.2	Attractions	93
11.3	Countryside and wildlife	93
11.4	Eating and drinking	94
11.5	Events and festivals	94
11.6	Harbours and moorings	94
11.7	Local history and heritage	94
11.8	Museums and galleries	95
11.9	Parks, gardens and open spaces	95
11.10	Sports and outdoor pursuits	95
11.11	Tourist information	96
11.12	Tours, cruises and itineraries	96
12.0	Transport and streets	96 – 100
12.1	Environment-friendly transport	97
12.2	Journey planning and timetables	97
12.3	Marine and waterway services	97
12.4	Parking and car parks	97
12.5	Public and community transport	98
12.6	Road safety	98
12.7	Roads and pavements	98
12.8	Street care and cleaning	99
12.9	Taxis and minicabs	99
12.10	Town centre management	99
12.11	Transport policy	100
12.12	Walking, cycling and horse riding	100

The Moray Council Specific Information

In the tables that follow, the categories and classes set out above have been adopted exactly as they appear in the model scheme. However the content of the columns headed ‘Notes’, ‘Format / Availability’, and ‘Charges’ are specific to The Moray Council.

The Moray Council have added direct links to the council website from the Description column to help you to find information. Any information linked to on the council website is available in other formats, e.g. hard copy, to those without internet access.

The Notes column may contain the following information: -

Key content: - Where we consider that a local document or piece of local information highlights or illustrates the class description, or is one that our experience suggests will be frequently requested, we have included links to documents or areas of the website where the information may be found. All information is also available in hard copy.

Contact – if there is a particular service to be contacted for information in a class, contact details are provided through the relevant webpage or from the Council Access Points.

Buckie Access Point
13 Cluny Square
Buckie
AB56 1AJ
Tel: 01542 837200
Fax: 01542 835783
Email:buckieaccess@moray.gov.uk
Hours 8.45am-5.00pm Monday to Friday

Elgin Access Point
Council Offices
High Street
Elgin
Moray
IV30 1BX
Tel: 01343 563000
Fax: 01343 563335
Email:elginaccess@moray.gov.uk
Hours 8.45am-5.00pm Monday to Friday

Forres Access Point
Auchernack
High Street
Forres
IV36 1DX
Tel: 01309 694000
Fax: 01309 694001
Email:forresaccess@moray.gov.uk
Hours 8.45am-5.00pm Monday to Friday

Keith Access Point
The Institute
138-140 Mid Street
Keith
AB55 5BJ
Tel: 01542 885500
Fax: 01542 885522
Email:keithaccess@moray.gov.uk
Hours 8.45am-5.00pm Monday to Friday

The Format / Availability column tells you how the information can be made available to you e.g. online, paper copy, special formats. A key to the symbols appears on every page of the class descriptions.

Key to symbols
Format/Charges	Logo
Online
Email
Hard copy
CD/DVD/discs
Inspection only
Audio copy
Charges may apply

The Charges column tells you whether a charge may apply for copies of some of the information in the class. If the charge is not set according to our charging policy explained in Section 6, the specific charge will be detailed in this column. You will not be charged for inspecting information in this publication scheme.

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