Privacy Statement for the Online Shop

The Moray Council is committed to protecting your privacy. When you order or make a payment, we need to know your name, delivery address, credit or debit card number and expiry date. This allows us to process and fulfill your orders and to notify you of your order status.

We also ask for your telephone number which enables us to contact you if there is a problem with your order or payment. This number may also be given to a third party to assist in delivery of goods or products. We may use "cookies" or "session variables" on your computer (a record of the information you enter) which allows us to offer you a better service, for example by avoiding re-typing information. Your web browser may allow you to control the way in which web sites use cookies etc.

We may also use the information we collect to occasionally notify you about changes to The Moray Council site, new services and special offers. If you would rather not receive this information, please contact enquiries-eshop@moray.gov.uk.

When you place orders or access your account information, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. We follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorized access.

The Moray Council does not sell, trade or rent personal information collected from this site to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by contacting enquiries-eshop@moray.gov.uk.

We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

By using our Web site, you consent to the collection and use of this information by The Moray Council. If we decide to change our  privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.