National Entitlement Card - How to Apply

Over 60s, Disabled and 11-25’s (Young Scot) applying for a new card can now apply online at No application form will be required in this case.

Renewals, replacement photos, lost, stolen or damaged cards: You can now request these online at No application form is required

  • If you cannot provide the relevant digital evidence to allow you to apply online please contact Customer Services, by email: or phone 0300 123 4565, with your name, date of birth, full address and previous address, if you have moved since your last card was received.
Please view the impact of COVID-19 on the production of National Entitlement Cards.


Contact Us

Customer Services
Council Offices
High Street
IV30 1BX

0300 123 4565

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