FOI Request - Complaints Against Companies

Request 101000125467

I would be grateful if you would supply me with details of the total number of complaints you have received in respect of Metropolitan International Schools which operates under the trading names of:

Train 4 Trade Skills
Skills Train
ATL Practical Training
Train 2 Game

And also any complaints against Career Development Finance Limited or Career Finance 4 Trade Skills Limited.

If you are able to break the data down by trading name and additionally let me know the number of complaints received by brand in each of the years 2007 to 2012 inclusive that would be most helpful.

If you cannot provide the information at the level of detail I have requested, perhaps you would be good enough to provide what you can in relation to the number of complaints.

Response 13-02-2013

Details of individual companies came to the Trading Standards Service in exercise of it’s duties as a General Enforcer under Part 8 of the Enterprise Act 2002. The disclosure of such “specified information” is prohibited under section 237 of the Enterprise Act 2002 and is exempt from disclosure under section 26 of the Freedom of Information (Scotland) 2002 Act.

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