FOI Request - ICT Infrastructure
- What is the name, official title and contact details of the Director responsible for Information Technology deployments?
- What is the name , official title and contact details of the person responsible for defining your Data, Voice, Video, unified communications and Conferencing requirements?
- Unified Communications
- ICT Security:
- How many connected users do you have and how many sites are these users distributed over?
- Please provide details of manufacturer(s) and model (s) of existing PBX equipment used across the network.
- Do you have any plans to implement / upgrade PBX equipment to support VoIP?
- How much are you paying for telephony calls between council locations?
- Who is your primary data network ( LAN / WAN ) vendor?
- Who is your call center vendor?
- Please state number of call center seats?
- Who are your voice service providers?
- Do you have (or are there plans) to upgrade voice connectivity to use SIP trunks
- Do you use or plan to implement unified communications between sites?
- Who is your primary Unified communications vendor?
- Do you use or have plans to implement Microsoft Lync between locations.
- What VoIP projects have been identified within the next 12 months?
- Do you use a consultancy company for ICT advice or training? If so, what company?
- Is your ICT needs provided under a managed service contract? If so, what company?
All information can be found here.