FOI Request - Fixed Telephony, Broadband & WAN Contract

Request 101000215388

I want to submit a freedom of information request for the following information relating to Fixed Telecommunications and Internet Services:

If there is more than one supplier for each of the contract information I am requesting below please can you split each contract individually and not combined. Please also separate the expiry data and spend and number of lines for each supplier. An example of this can be viewed at the bottom of this request.

Contract 1
1.       Current Fixed Line (Voice Circuits) Provider- Supplier’s name
2.       Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
3.       Fixed Line- Contract Duration- the number of years the contract is for each supplier.
4.       Type of Lines- PSN, Analogue, SIP
5.       Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines

Contract 2
6.       Minutes/Landline Provider- Supplier’s name (Fixed Voice not Mobiles)
7.       Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.
8.       Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable.
9.       Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.
10.   Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.
 
Contract 3
11.   Fixed Broadband Provider- Supplier’s name
12.   Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
13.   Fixed Broadband Annual Average Spend- Annual average spend. An estimate or average is acceptable.
14.   VOIP/PBX Installation Date of the organisation’s primary telephone system: - please provide day, month and year (month and year is also acceptable).
 
Contract 4
15.   WAN Provider- please provide me with the main supplier(s)
16.   WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
17.   WAN Annual Average Spend- Annual average spend. An estimate or average is acceptable.
18.   Internal Contact: full contact details including contact number, email & job title.
IMPORTANT
If there is more than one supplier for some of the types of contracts information please split each of the contracts for each supplier that provide that service/support. eg. Fixed Lines BT, Virgin Media Business
EXAMPLE
Supplier Renewal Date Contract Duration Number of Lines
VMB 01/06/2013 1 100
BT 01/09/2013 3 600
If there is more than one contract please send me the main contracts?

If your organisation has a managed services contract which includes all or two out of three of the services stated above please state which of these is included with the contract. Also if there are any other service support areas that are included within these contracts.

Managed Service Contract
•         Number of Extensions
•         Type of Lines
•         Number of Lines
•         Minutes Landline Monthly Average Spend
•         Fixed Broadband Average Annual Spend
•         WAN Average Annual Spend
•         Internal Contact: full contact details including contact number, email & job title

If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information

Response 23-01-2014

The information requested is already published on our website, and is therefore exempt under Section 25(1) of the Freedom of Information (Scotland) Act 2002; Information otherwise accessible.

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