FOI Request - Housing Benefit to Letting Agencies

Request 101000263638

I would like to request the following information in relation to housing benefits, paid by the council to letting agencies.

For each calendar year since January 1, 2009 :
1.) In total, for each of the past five calendar years, how much has the council paid to letting agencies in housing benefits?

2.a) How many complaints has the authority had from landlords about private letting agencies not passing on housing benefit payments from the council?

b) Please provide a case-by-case breakdown, stating the value of housing benefits payments the landlords claim to be owed by letting agencies, the calendar year of the complaint and the trading name of the letting agency complained about

I would like the information for in Excel format, presented as in the table below.

Name of agency complained about Amount of housing benefit payments owed Calendar year of complaint

3.a) How many complaints has the authority received from tenants about private letting agencies not passing on housing benefit payments from the council to their landlords?

b) In each case, please state the value of payments the tenants say their landlords are owed in housing benefits from the council, through private letting agencies, the calendar year of the complaint and the trading name of the letting agency complained about.

I would like the information for both parts of question 3 in the same format as question 2, but in a separate table.

Response 101000263638

1. This information is not held and is therefore exempt under Section 17 of the Freedom of Information (Scotland) Act 2002.  We do not identify letting agents separately on our system.

2a. None

2b. N/A

3a. None

3b. N/A

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