Request 101004034973

Please provide the following information relating to management moves (also known as management transfers) within Moray Council Housing:

1. The number of management move requests received in each financial year from 2020 to the present.

2. The number of management moves approved in each financial year.

3. The number of management move requests refused in each financial year.

4. The broad reasons for approved management moves, grouped into categories where possible (for example, domestic abuse, harassment, safeguarding, medical circumstances, anti-social behaviour, exceptional circumstances, or other).

5. A copy of the current policy, guidance, procedures, or criteria used when considering management move requests.

6. Any internal guidance or instructions provided to housing officers regarding management moves.

7. Whether applicants can request a management move themselves, or whether requests must be initiated by a housing officer or another member of staff.

8. If recorded, the average time taken to reach a decision on a management move request.

Response 21-08-2026

1. Management Transfer were only implemented on 1 April 2024. Question 2 confirms

   the number approved since the implementation of the policy.

2. 2024/2025 – 15

   2025/2026 – 9

   2026 to date - <5* the low numbers associated with this response may result in the

   identification of individuals. Therefore numbers between 1 and 5 have

   been redacted and marked with <5 instead. This response is exempt under Section

   38(1)(b) of the Freedom of Information (Scotland) Act 2002 - personal

   information.

3. Not held. Information that is not held falls under Section 17 of the Freedom of

   Information (Scotland) Act 2002 – Information not held

4. Management transfers are assessed on a case-by-case basis, taking account of the

   individual circumstances and supporting evidence available at the time of the

   application. The main categories were as follows:

    Anti-Social Behaviour, Harassment and Community Safety

    Safeguarding and Protection Concerns

    Major Works and Property-Related Issues

    Exceptional Housing Management Circumstances

5. Please find a link to our Allocation Policy – Section 31 refers to Management

   Transfers

6. This is internal guidance (Allocation Policy) that Housing Officers will consult. 

7. Management transfers are requested by Area Housing Teams (Area Housing

   Managers/Area Housing Officers). They are not requested by applicants.

8. Not held. Information that is not held falls under Section 17 of the Freedom of

   Information (Scotland) Act 2002 – Information not held.