Request 101004071360

Contract & supplier
1. Are you in contract for a managed print service? Is it fully outsourced?

2. Who is the incumbent supplier for each category above?

3. What is the manufacturer/brand of the devices (if different to Q2)?

4. What is the contract start date and end date for each, and what extension options remain?

5. How was it procured — direct award or mini-competition? If via a framework, which one (e.g. CCS RM6174, KCS, ESPO, YPO, NHS Supply Chain, NOE CPC, LPP)?

Scale & spend
6. How many MFDs and how many printers do you have?

7. What is the annual spend on the managed print service (lease, cost-per-click, consumables, service)?

8. What are your annual print volumes (mono and colour)?

9. How many sites/locations does the contract cover?

Software & capability
10. What print-management software do you use (e.g. PaperCut, Equitrac, uniFLOW, YSoft SafeQ)?

11. Do you have secure/follow-me print and mobile print capability?

12. What device/fleet remote-monitoring software do you use?

Renewal & ownership
13. Any planned procurement to replace or re-tender print/MFDs in the next 24 months? If so, when and via which framework?

14. What is the job title/role of the person responsible for the print estate, and the generic team contact for print procurement?