FOI Request - Key Software Applications
1. What key software applications does the Authority use for:
i. ERP and Finance
ii. HR and Payroll
iii. Social Care
vi. Waste Collection
vii. Council Tax
viii. Licensing and Compliance
x. Food Hygiene
2. Are there any other key software applications that the Authority uses and puts into escrow?
4. Within the Authority is there a policy to move towards hosted solutions?
5. Is there a generic contact e-mail enquiry address or contact person that deals with escrow at the Authority?
i. ERP and Finance ERP is n/a. Advanced e5 for accounting and financial management
ii. HR and Payroll MHR - iTrent for HR and Payroll
iii. Social Care OLM - CareFirst
iv. Elections IDOX Software Limited for postal postal vote management
v. Planning IDOX Software Limited - Uniform
vi. Waste Collection Confirm solutions Limited - Confirm
vii. Council Tax Civica - Open Revenues/Digital360
viii. Licensing and Compliance IDOX Software Limited - Uniform
ix. Parking Metric Group Limited – Metric (for card and cash ticketing), PayByPhone (online and app)
x. Food Hygiene IDOX Software Limited - Uniform