FOI Request - Call Volume for Urgent Housing Repairs
Could I please have the below statistics under the freedom of information act:
1. What is your Customer Service/Call Centre’s breakdown of inbound call’s per month over the last 6 month’s regarding Urgent Housing Repairs?
|MONTH||CALL VOLUMES VIA CONTACT CENTRE (ALL REPAIRS)||EMERGENCY /URGENT REPAIRS RAISED FOLLOWING CALLS||% OF CALLS THAT LED TO EMERGENCY/URGENT REPAIR|