FOI Request - Water Complaints

Request 101003546287

1. How many water complaints did you receive in the years, 2021, 2022 and 2023?

2. What are the reasons for the complaints?
a) The quality of the water
b) The water pressure
c) Interruption to water supply
d) Unhappy with service
e) Water pipes
f) Costs
g) Damages
h) Other, please specify

3. How much have you had to pay out in connection with water complaints during the years 2022, 2022 and 2023? In pounds (£).

Clarification sought 18-04-2024