FOI Request - Pothole Repair and Claims

Request 101003823254

I am writing to request the following information under the Freedom of Information Act 2000 in relation to potholes and associated vehicle damage within your local authority area. Please provide figures for the most recent full calendar year (or financial year, if easier):

1. The number of potholes reported (monthly breakdown if possible).
2. The average number of calendar days between a pothole being reported and repaired.
3. The percentage of reported potholes repaired within:
a) 7 days
b) 14 days
c) 28 days
4. The number of vehicle damage claims submitted as a result of potholes.
5. The number of pothole-related claims accepted and the total amount of compensation paid.
6. If recorded, the types of vehicles (make/model or vehicle category) involved in these damage claims.
This request supports a wider campaign examining how potholes affect drivers, including repair costs and insurance implications.

Response - 14-08-2025

1. January 2024 - 232

February 2024 - 356

March 2024 - 129

April 2024 - 181

May 2024 - 91

June 2024 - 53

July 2024 - 42

August 2024 - 50

September 2024 - 26

October 2024 - 28

November 2024 - 31

December 2024 - 38

Total - 1256

2. 31

3. a) 45.2

b) 16.4

c) 13.2

4. 36 Pothole claims

5. The number of pothole-related claims accepted <5*

Total amount paid out £506.10 (Payments are reimbursements for damage/loss through insurance – not compensation)

* the low numbers associated with this response may result in the identification of individuals. Therefore numbers between 1 and 5 have
been redacted and marked with <5 instead. This response is exempt under Section 38(1)(b) of the Freedom of Information (Scotland) Act 2002 - personal
information.

6. N/A