FOI Request - Pothole Compensation Claims
Request 101003849345
This is a request for information under the Freedom of Information Act 2000.
I would like information to do with pothole compensation claims:
1. The total number of pothole compensation claims received for each of the financial years 2021/22, 2022/23, 2023/24, 2024/25 and 2025/26 (to date).
2. The total number of pothole compensation claims resolved for each of the financial years 2021/22, 2022/23, 2023/24, 2024/25 and 2025/26 (to date). And of those resolved, please specify how many were successful (ie. resulted in a payment), and how many were rejected.
3. For the same time period, please provide:
a) The total amount paid out in compensation each financial year
b) The highest single payout made each financial year
c) The total legal costs incurred by the council each financial year in relation to pothole compensation claims, including costs associated with in-house legal teams, external solicitors, barristers, or private legal firms.
Response 30-09-2025
| 2021/22 | 2022/23 | 2023/24 | 2024/25 | 2025/26 | |
| Question 1 | 30 | 20 | 51 | 20 | <5* |
| Question 2 | <5* | <5* | 8 | 0 | Not applicable |
| Question 3a) | £2,484.31 | £85.50 | £1,690.12 | 0 | Not applicable |
| Question 3b) | £1,067.79 | £85.50 | £424.15 | 0 | Not applicable |
| Question 3c) | Not held. We do not hold info re legal costs. Information that is not held falls under Section 17 of the Freedom of Information (Scotland) Act 2002 - Information not held. | ||||
* The low numbers associated with this response may result in the identification of individuals. Therefore numbers between 1 and 5 have
been redacted and marked with <5 instead. This response is exempt under Section 38(1)(b) of the Freedom of Information (Scotland) Act 2002 - personal
information.
Please Note: Payments are reimbursements for damage/loss through insurance – not compensation
All claims and legal costs are covered in our insurance premium