FOI Request - Potholes Reports Repairs and Claims Data

Request 101003875561

Please can you provide data for the most recent months this year available, and the figures for the previous year:

1.  The total number of potholes reported to the council.

2.  The total number of potholes repaired.

3.  The total number of potholes that remain unrepaired following a complaint or report.

4.  The total amount spent on pothole repairs.

5.  The number of compensation claims received from road users (drivers, cyclists, pedestrians, etc.) for vehicle or personal damage alleged to have been caused by potholes.

6.  The number and total value (£) of such claims that were paid out by the council.

7.  If held, please provide the average time taken between a pothole being reported and it being repaired.

Response 20-11-2025 

1. 

2024: 1256
2025:   430*
Note - The figures above are the number of pothole or carriageway defect enquiries that were received in the year, this could be for 1 or multiple defects per instruction
* Figure to date 29/10/2025

2.

2024: 7882
2025: 5596*
Note - The figures above are the number of pothole or carriageway defect instructions that were completed in the year, this could be for 1 or multiple defects per instruction.
* Figure to date 29/10/2025

3. 

Between 01/01/2024 and 29/10/2025, as per Q1, 1,686 enquiries were received relating to carriageway defects or potholes. Of those that resulted in a new instruction being raised, 18 of those remain unrepaired.

4. We do not hold financial data in calendar years - the information below shows financial years.

Expenditure on Revenue Carriageway Patching
2024/2025         £1,068,107.32
2025/2026         £590,808.29*
* Claimed to date 29/10/2025

5. 

2024: 59

2025: <5* (Jan to Oct)

*the low numbers associated with this response may result in the identification of individuals. Therefore numbers between 1 and 5 have
been redacted and marked with <5 instead. This response is exempt under Section 38(1)(b) of the Freedom of Information (Scotland) Act 2002 - personal
information.

6. 

2024: £969.10

2025: £254.88 (Jan to Oct)

Please Note:  Payments are reimbursements for damage/loss through insurance – not compensation
All claims and legal costs are covered in our insurance premium

7. Between 01/01/2024 and 29/10/2025, the average time taken to complete a carriageway defect or pothole —from the date of the enquiry—was 23.99 days.