FOI Request - Out of Hours Emergency Duty Team Service

Request 101003879191

I would appreciate data for the current financial year (2025/26) and, where readily available, the previous year (2024/25).

1.  Please confirm whether the local authority operates its own Out-of-Hours / Emergency Duty Service (EDT) for Children’s Social Care, Adults Social Care, or both.

2.  If not directly operated, please identify the organisation providing the service (e.g. NHS Trust, shared service, or contractor) and the contractual arrangement.

3.  Please describe the structure of the EDT, including job titles and number of FTE posts by grade or role.

4.  Please specify which teams or functions are integrated (e.g. Children’s, Adults, AMHP, Housing).

5.  Please confirm whether EDT staff work primarily from a designated base, from home, or through a hybrid arrangement.

6.  Please provide details of EDT staffing, including:
• job titles and grades; copy of the structure
• whether sessional/bank staff are used and their pay rates;
• details of any Out-of-Hours/Unsocial Hours or standby allowances (including method of calculation and whether sessional/bank staff also receive these);
• any market supplements or retention payments applied to EDT roles; and
• whether staff receive time off in lieu (TOIL), overtime, or other additional compensation.

7.   Please provide a copy or outline of the current EDT rota and on-call arrangements, including shift hours, number of staff per shift, management cover, and handover process.

8.  the total annual budget allocated to the EDT service for the current and previous financial year;

9.  a breakdown of this budget by staffing, management, allowances, and commissioned elements;

10.   any funding contributions from partner organisations (e.g. NHS, district councils, other Local Authorities if shared services, police); and

11.  any known efficiency or savings targets applied to the EDT service.

12.  a summary or copy of the most recent internal or external review, audit or inspection relating to the EDT service;

13.  the number of referrals or contacts handled by the EDT in the past 12 months (broken down by Children’s and Adults if available);

14.  any current proposals, consultation documents or business cases regarding future changes (or recent changes), restructuring or reorganisation (LGR?) of the EDT or OOH service.