FOI Request - Lone Workers Data

Request 101003888875

Please may you provide me with:

1.  As of today’s date, how many employees in your organisation are classed as lone workers at least some of the time? Please provide this as a number and a percentage of total staff.

2.  Please provide a breakdown of lone workers by department or role.

3.  What is the gender split (male, female, other) of your lone worker population?

4.  How many lone worker employees are provided with Personal Safety Devices (such as GPS-enabled panic alarms, wearable trackers, and/or mobile apps that can alert supervisors or emergency services if a worker is in distress)?

•          Please provide this as a percentage

5.  How many safety-related incidents involving lone workers were reported in the time period from 1 January 2024 to 31 December 2024?

If possible, please break this down by:

•          Type of incident (accident, near-miss, physical assault, verbal abuse, harassment, etc.)
•          Whether the employee had access to a Personal Safety Device at the time.

6.  Are employees provided with follow-up support (counselling, safety briefings, debrief sessions) after incidents?

7.  Please indicate the number of employees who received such support following an incident as a percentage.

8.  What is the staff turnover rate for lone worker roles in the time period from 1 January 2024 to 31 December 2024?

Response 17-12-2025

1. It is possible that most roles across the organisation may include at least an element of lone working and to be able to determine this, all roles would have to be reviewed. At a headcount of circa 5500 and at 5 minutes per employee for this review, this could take up to 27500 minutes or 458 hours to be able to answer the question. This task would cost the Council in excess of £600 of staff time. In accordance with Section 12 of the Freedom of Information (Scotland) Act 2002 (excessive cost), we are therefore unable to comply with this request.

2. Please see response to Q1

3. Please see response to Q1

4. Please see response to Q1
Relevant and appropriate equipment is provided to employees as required as a result of risk assessments.

5. The information held is not categorised in this way, and as per Q1, would take excessive time to get the details required.

6. Yes, follow- up support is provided as relevant and appropriate to any particular incident, depending on the details and circumstances. This will include debriefing and may include support through the Council’s EAP, further instruction and training, and any other support identified as required.

7. Please see response to Q1. This information is not held centrally in this way.

8. Please see response to Q1.