FOI Request - Mould and Damp Complaints and Treatment Costs

Request 101003900366

Specifically, I am seeking data on the following from January 2020 to December 2025 (or the most recent date for which data is held), broken down by month and year:

1.  Reports: The total number of complaints and/or reports received regarding mould and/or damp in residential properties, broken down by month and year

2.  Expenditure: The total cost incurred by the council in relation to works, treatment, remediation, inspection, or mitigation of mould and/or damp in residential properties, broken down by month and year, in GBP (£)

3.  Resolution Times: Where recorded in existing systems, the average number of calendar days between the date a mould and/or damp report was first logged and the date the case was closed or marked as resolved, broken down by month and year — or, if averages are not already held, the date each report or case was first logged and the date it was closed or marked as resolved, aggregated by month and year.

I confirm that I am not seeking any personal or identifying information.