FOI Request - RTPI Sytem

Request 101003906574

Real Time Passenger Information (RTPI) system

1. Who is the supplier of your Real Time Passenger Information (RTPI) system?

2. Brighton and Hove City Council have stated

“Ongoing Display Issues

Over the last 3 months there have been ongoing display issues - dimming, text unreadable in normal daylight, blank screens and signs displaying information in timetable time not real time times.”

“It must be noted that these issues are not isolated to BHCC. It is our understanding that Councils in other parts of the UK are also experiencing the same/similar issues with their RTPI signs.”

a) Have you experienced any similar issues?

b) If you had similar issues, have they been resolved?

c) If not resolved please provide a point of contact e.g. email address (council)

Response 26-01-2026

1. Vix Technology, supplied and managed through Regional Transport partnership HiTrans. The Council does not have any standalone contracts in this field.

2. a) Not apparent in Moray where all roadside Real Time equipment are orange LED displays.

b) & c) Not applicable