FOI Request - AI Voice Technology

Request 101003957169

1. Does the council use Clearspeed (or similar AI voice technology from another firm) and for what purpose? For reference, this is the Clearspeed website -https://www.clearspeed.com/

2. If the council does not use Clearspeed, but does use a similar system, please name the other technology used and list the purposes. When did it start being used for those purposes?

3. Is Clearspeed or similar technology being used by your insurers or by the council in relation to people claiming for compensation for pothole damage?