FOI Request - Printing and Mail Room Information

Request 101003993174

Please answer the following questions:

Print Room
1. Do you have a print room equipped with one/more high-speed production device/s to handle large volume printing?
2. Is this run by your own staff or outsourced to a third-party provider?
3. If run internally, how many full-time equivalent (FTE) run this facility?
4. Number of devices & model type/s?
5. Name of incumbent supplier?
6. Contract start / end date and length of any option to extend?
7. If outsourced, please advise contract start / end date and length of any option to extend?
8. Was this contract awarded through a framework? If yes, which one used?
9. Annual spend (ex VAT) covering non-pay and staff costs or total outlay if this service is outsourced?

External Print
1. Do you outsource any print requirements to external suppliers - for example to print forms, booklets, leaflets, manuals, posters, banners etc - but excluding print / mailing arrangements covering other areas such as revenue-related demands, housing benefit letters, electoral registrations, parking penalty notices etc?
2. Name of incumbent supplier/s?
3. If this arrangement is provided under contract, please advise start / end date and length of any option to extend?
4. Was this contract awarded through a framework? If yes, which one used?
5. Alternatively, was this awarded through a DPS arrangement?
6. Annual spend (ex VAT) for this service over the past 12 months?

Mail Room (Inbound and/or Outbound)
1. Do you have your own in-house Mail Room operation?
2. If yes, how is the service run - physical or digital mail distribution?
3. Is this run by your own staff or outsourced to a third-party provider?
4. If run by your own staff, how many full-time equivalent (FTE) staff run this facility?
5. If outsourced, please advise name of current provider, contract start / end date and length of any option to extend?
6. Was this contract awarded through a framework? If yes, which one used?
7. Annual spend (ex VAT) covering non-pay and staff costs or total outlay if this service outsourced?
8. Do you use a Hybrid Mail service / solution?
9. If yes, please (a) name supplier (b) contract start / end date (c) framework through which this awarded?

Finally, who is responsible for these arrangements at the Council?

Response 27-05-2026

Print Room

1. Yes

2. Own staff

3. 1.55 FTE

4. 2 devices, Ricoh PRO 8310S and Ricoh PRO C5310S

5. Ricoh

6. start date 01/12/23, end date 30/11/28 with option to extend for 2*12 months

7. Not applicable

8. Scottish procurement Managed print solutions framework

9. £17470.87

 

External Print

1. Yes

2. Langstane Print Services, J Thomson Colour Printers Ltd

3. No contract

4. Not applicable

5. Not applicable

6. £19750.47

 

Mail Room (Inbound and/or Outbound)

1. Yes

2. Both

3. Own Staff supported by Whistl postage contract

4. 8.55FTE

5. Whistl (outgoing 2nd Class Mail) start date 01/04/22, end date 31/05/26 with an option to extend for a further 12 month

6. Yes – CCS Postal Goods, Services and Solutions Framework (RM6017)

7. £121919.95

8. No

9. Not applicable

Who is responsible for these arrangements at the Council? – Customer Service