Letting Us Know About Changes

You must let us know about any changes as soon as possible. We need to know what the change has been and the date of the change.

You can let us know by emailing revenues@moray.gov.uk or telephoning the Revenues Section on 01343 563456. If you speak to us on the phone or face-to-face, you will be required to sign the form.  We will post this to you and you should return it to the address below.

If you have downloaded a form from our website, please print, sign and send your form to: The Revenues Section, Council Office, High Street, Elgin, IV30 1BR.

You must also provide proof of your change. This could be:

• wage slips;
• bank statements;
• tenancy agreement;
• other official documentation.

We can only accept original documents, not photocopies. We will copy your documents and return them to you. Please do not send valuable items through the post (for example, bank or building society books). If you can, bring them into your local Revenues office. We will take the details we need and give you the documents back straightaway. If you cannot get into the office, phone us for advice.

It is important that you do not delay giving us evidence of your change as we may not be able to process your benefit without it. We may suspend payment of your benefit while we wait for your evidence.

If you have problems providing evidence please let us know as soon as possible.

Make sure you let others know

Other benefits and credits may be affected by a change in your circumstances. For example get in touch with:

• The Jobcentre Plus (telephone 0845 608 8598) about Income Support, Jobseeker’s Allowance or any other benefits,
• The Pension Service (telephone 0800 99 1234) about Pension Credits;
• HM Revenue and Customs (telephone 0845 300 3900) about Tax Credits.