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Consultation on BT proposal to remove 63 phone boxes

The Moray Council are to provide feedback to BT on BT’s proposal to remove 63 phone boxes from Moray.

With that in mind the Council would like to get feedback from local communities about the proposals. That community feedback can then be incorporated into the Council’s feedback to BT.

You can see a full list of the 63 phone boxes and give us your opinion by filling out our online survey.

Whilst we’d prefer you to complete the Survey Monkey above, you can also provide feedback by email to, by calling 01343 563151, or write to EH Admin, The Moray Council, High Street, Elgin, IV30 1BX.

If you are not using the Survey Monkey, please provide the following information.

1. You or your organisation's name and contact details;
2. Whether you are commenting as an individual or on behalf of a community organisation.
3. the phone box(es) you are commenting on
4. whether you object or agree to the removal or if your community group wants to “adopt” a red phone box for £1
5. If appropriate, your reasons for objection as follows
     - No mobile phone reception from any operator
     - In an accident black spot area
     - In a suicide black spot area
     - Phone box is within 400 metres of the coast
     - There is “reasonable need” for the phone box as defined by BT i.e.
         o It is the only payphone within 800 metres
         o AND the payphone was used at least 12 times in the last year (see consultation letter for usage figures)
         o AND there are more than 500 households within 1k of the phone box
         o (all three of the above must apply)
     - Other reason for objection
6. More details of your objection or agreement
7. Contact details for your community group if you wish to “adopt” a red phone box (see link for details)

All feedback is to be received by 31st October 2016.

Further information from BT about the proposed removals can be found below.

Consultation letter from BT (PDF)  Adopt a Kiosk brochure (PDF)  Background information (PDF)

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