Common Repairs Policy - Section 12

12.    Billing Arrangements

12.1   Following the completion of the communal repair, the owner shall be invoiced for their share of the costs. In the instance of a repair, this will be in accordance with the criteria stated in their title deeds or the share agreed in accordance with the Tenement Management Scheme.  In the instance of an improvement, the amount will be agreed in writing with the owner prior to the commencement of any work.

12.2   The Council has standard terms for settlement of invoices, but recognises that, in some circumstances, owners may experience financial hardship if the full share of the costs of the repair/improvement has to be paid immediately following completion of the works. In these circumstances the Area Housing Manager will discuss a reasonable and affordable repayment period with the owner and refer the matter to Financial Services (Payments Section) for consideration.  The Payments Section shall then contact the owner to confirm the details of the instalment arrangement.

12.3   In the event that an owner fails to settle an invoice or defaults on any agreed instalment arrangement, recovery will be sought in accordance with the Moray Council’s Debt Management Policy.

12.4   In instances of small repair works, it is uneconomic to process individual payments under £25. For such minor repair works, owners will be invoiced either within 6 months from the repair being completed or when the cost of the repair amounts to £25. For larger repair works, when the value is of £25 or over, the owner will be recharged at the time the works are invoiced to the Moray Council.

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