Decoration Allowance Policy - Section 9
9. Decoration Allowances Following Repair Work
9.1 An Area Housing Officer may award a decoration allowance following response repair work carried out by the Council where the interior decoration has been damaged.
9.2 Where the damage is as a result of neglect of an employee of the Council, or its contractor, then this matter will be dealt with on an individual basis through the Complaints Procedure (see Section 16).
9.3 Once the repair work has been completed and the Area Housing Officer has been informed of any damage to the decoration, an Area Housing Officer will carry out an inspection to assess decoration allowance entitlement.