Housing Liaison Protocol - Section 2
2. Multi-Agency Approach to Exchanging Information
2.1 Effective information exchange is the key to multi-agency working in any sphere. It relies on good relations between partners, and above all mutual trust. A joint Housing Liaison Protocol will allow a more co-ordinated approach to be taken when dealing with anti-social behaviour in housing areas across the Moray Community. Grampian Police, the Procurator Fiscal, The Moray Council and Registered Social Landlords are committed to taking positive action to deal with anti-social residents. To enable this, the protocol establishes procedures to ensure that the right information is exchanged to prevent problems escalating and therefore using resources effectively.
2.2 Close working relationships already exist across several areas and many informal arrangements are already established to exchange information on current anti-social residents. This protocol is not designed to replace such relationships. It should enhance them.
2.3 Much police and housing agency time is spent responding to the symptoms of anti-social behaviour and a protocol to fully exchange information will allow all agencies to identify potential causes and co-ordinate their activities to further improve the quality of life and community safety in Moray.