Rent Arrears Policy - Section 8
8. Assessment, Support and Liaison with Other Agencies
8.1 The Council will offer a detailed assessment (financial assessment) to all tenants when it is identified that their rent account is in arrears in order to assist in the management of his/her tenancy and ensure that rent is paid.
8.2 During the assessment, the tenant in arrears, in consultation with the Area Housing Office/Housing Assistant will be asked to identify possible sources of support. These may include: -
- Family/household members;
- Social Work; Adult Services, Children Services
- Trading Standards Section;
- Housing Benefit;
- Welfare Benefits;
- Homelessness Services;
- Shelter
- Department of Work and Pensions;
- Moray Advocacy Service;
- Citizens Advice Bureau; and
- Any other appropriate voluntary agency.