Common Repairs Policy - Section 10
10. Improvements
10.1 Prior to any planned improvement project that will involve owners, the written consent of every owner to proceed with the project and agreement to pay their appropriate share of the costs of the improvement and any future maintenance of it, is required. The Council will consult fully with owners throughout the project providing them with an overview of the project including estimated costs, tendering arrangements and proposed timescales. In the event of an improvement project, a meeting will be arranged between owners and the Council irrespective of the anticipated cost. Where only a small number of owners are to be involved, this consultation will be completed by means of a visit. Every owner will be provided with the opportunity to discuss the proposals and design materials, etc.
10.2 Where an owner approaches the Council requesting the Council’s commitment to an improvement, the decision will be at the discretion of the Housing Service Capital Programmes Team. The Capital Programmes Team will assess the proposed work and will specify that, upon completion, the work must comply with the Council standard. Where the Council accepts a quotation obtained by an owner which offers Best Value, the Council will write and authorise the owner to accept the quotation. The Council will reimburse the owner for the agreed percentage only when, upon completion, the work is assessed as meeting the Council standard.