Housing Customer Feedback Policy - Section 2
2. Corporate Development Plan/Local Housing Strategy/Homelessness Strategy/Service Improvement Plan
2.1 This policy will assist the Council to meet its commitments within the Corporate Development Plan, Local Housing Strategy, Homelessness Strategy and Service Improvement Plan aims and priorities. In particular, it will ensure the Housing Service is open, accountable and responsive to changing needs and demands, and will aid the ongoing development of customer focused services.