Service Performance - Chief Executives Office

Service Plan

2016-17 Service Plan (PDF)

Annual Review of Performance Indicators and Targets

 

Regular performance reports are presented to Council Committees and refer to the Performance Monitoring Statements document.

Performance Reports

Reports for 2018-19

 

Reports for 2017-18

2017-18 Half Year: October 2017 to March 2018

2017-18 Half Year: April to September 2017

Reports for 2016-17

2016-17 Half Year: October 2016 to March 2017

2016-17 Half Year: April to September 2016

 

Throughout the year, various performance reports are submitted to Service Committee; for ease of access, these are presented below under the following headings:

Annual Reports

Reports for 2017-18

Committee Report – Corporate Asset Management Plan 2017-18: Asset Management Planning diagram, information available in each Asset Management Plan, Asset Management Plan 2018/19

Reports for 2016-17

Committee Report - Customer Focus Strategy and Charter, Moray Citizen's Panel Customer Satisfaction Report, Progress of Customer Service Excellence

Committee Report – Corporate Asset Management Plan 2016-17: Asset Management Planning diagram, information available in each Asset Management Plan, Asset Management Plan 2017/18

Progress Report - Moray Joint Equality Outcomes - Progress Report 2014-2017

Audit and Inspections

Committee Report - Audit Scotland National Fraud Initiative

Committee Report - Audit Scotland Local Government in Scotland: Performance and Challenges 2018: Report (published April 2018)

Committee Report - Audit Scotland Equal Pay in Scottish Councils: Report (published September 2017)

Committee Report - Audit Scotland Local Government in Scotland: Financial Overview 2016-17: Report (published November 2017)

Committee Report - Audit Scotland Local Government in Scotland: Performance and Challenges 2017: Report (published March 2017)

Committee Report - Audit Scotland Local Government National Report: An Overview of Local Government in Scotland 2016, Report (publish March 2016)

Benchmarking

Committee Report - Local Government Benchmarking Framework Overview Report 2016-17: 2016-17 Report (published by Improvement Service)

Local Government Benchmarking Framework

Internal Links

Equality, Diversity and Citizenship

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