Sheltered Housing

Sheltered housing allows you to continue to live independently in your own home, but have the support of a warden service. A warden is available during the day to check on the welfare of residents, and can be called on in case of an emergency.

Most sheltered housing in Moray is owned by us or other housing associations, and usually has one or two bedrooms, built as part of a complex. It is normally suited to older people, but may be available to younger households in need of support.

We currently have sheltered housing in:

Buckie: Wallace Avenue
Elgin: Gurness Circle, Larch Court, Mossend Place, Muirfield Court and South College House 
Forres: Leys Road 
Lossiemouth: Marine Terrace 
Portgordon: Crown Street, Crown Terrace and Craiganroan Corner

Sheltered Housing Handbook

Our handbook is a guide for tenants about our sheltered housing schemes.  It helps tenants make full use of their home and get enjoyment from it.  The handbook will help to answer many common questions tenants may have about their home and responsibilities, as well as our responsibilities as a landlord.

You can read the handbook here or ask our customer service team for a paper phoning 0300 1234 566.

How much does sheltered housing cost?

Rents vary from around £49-£75 a week, depending on the location and what facilities each property has. If you have a limited income, you may be entitled to Housing Benefit to help with the rent.

You may also have to pay a service charge, which covers the cost of the warden service. The amount you pay depends on your income, but the full weekly service charge is currently £35.42.. We can look at your financial situation and carry out an assessment to see if you are eligible for a discount.

If you are allocated a sheltered housing property, you will have the opportunity to apply for a Moray Lifeline community alarm to make sure help is available in emergencies.  If you choose to have a community alarm, this will be charged separately at a cost of £3.40 per week.  It will be invoiced quarterly from the Health and Social Care team in the amount of £44.18.  To be eligible for a community alarm, you must have at least two (preferably three) named contacts for emergencies.  They should be available from 3.30pm to 11pm as the sheltered housing wardens operate an 'on call' rota from 11pm.

The exception to this is if you are offered a property at Larch Court in Elgin.  As this complex is all under one roof, the alarms are connected to the fire panel, door entry system and onsite warden call.  This means it is a condition of your offer to accept and pay for the community alarm at Larch Court. 

You can find out more about Moray Lifeline community alarms at 

If you would like to apply for sheltered housing, you can click the button below. We may also give you a functional assessment. This will be used to see if we can award you more points and move you higher up the waiting list.

Sheltered housing services are regulated by the Care Inspectorate.  All support services registered with the Care Inspectorate must commit to openness and learning, which is important to the safe, effective and person-centred provision of health and social care.  This is called a 'duty of candour'.  The Council must legally publish their Duty of Candour Report annually for each service that provides support. The Council's Duty of Candour report for sheltered housing can be found here.

Apply for Sheltered Housing   Download a Functional Assessment Form

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