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Making Payments to the Council

You can make payments to the Council in the following ways:

Payment Cards

Your questions answered

Customers wanting to pay by cash will be issued with a plastic card that can be used at any Post Office or PayPoint outlet. Look for these logos:

 Post Office Logo  PayPoint Logo


Direct Debit 

  


This is the easiest and most versatile way to pay bills. You will need to complete a form and return it to us, we will forward it to your bank once we have set up your account for this method of payment. Find out more about Direct Debit payments   or download a direct debit mandate form for:

  Direct debit logo

Please telephone the Customer Contact Centre on 01343 563456 to choose this method of payment


Online via the Internet with your Debit or Credit Card


Find out more about online payments 

or
go straight to our Online Payment form available 24 hours a day 7 days a week

  Photo of coins


By telephone to a member of staff with your Debit or Credit Card


Telephone the Customer Contact Centre on 01343 563456 and a member of staff will be able to take your payment. This service is available:

Mon, Wed – Fri 9am to 5pm; and Tues 10am to 5pm.

Please have your account reference ready.

  A photo of a switchboard operator

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Automated Telephone Payments with your Debit or Credit Card


Call 0845 601 4444 24 hours a day 7 days a week to pay the following bill types:

  • Council Tax
  • Council House Rent - PIN number required
  • Housing Benefit Overpayments (HBO-)
  • Tenants Insurance (INS-) - PIN number required
  • Non Domestic Rates
  • Garage Rents (G0000-0) - PIN number required
 an image of a mobile phone 

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Standing Order


You will need to complete a mandate and send it on to your bank. To obtain a mandate, please telephone the Customer Contact Centre on 01343 563456. You will be responsible for telling your bank or building society the amount to pay and must do this each time it changes.

If you have any questions please telephone the Customer Contact Centre on 01343 563456.

  A photo of a form

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